Agency / Source: BigHand

Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

BigHand’s Commitment to Exemplary Client Service Continues to be Recognized by Industry Leading Organizations - BigHand, Inc., has been recognized this month for exemplary client service and support by independent industry organizations, including members of the International Legal Technology Association (ILTA) and the editors of Speech Technology magazine
BigHand’s Commitment to Exemplary Client Service Continues to be Recognized by Industry Leading Organizations

 

PRZOOM - /newswire/ - Chicago, IL, United States, 2011/08/31 - BigHand, Inc., has been recognized this month for exemplary client service and support by independent industry organizations, including members of the International Legal Technology Association (ILTA) and the editors of Speech Technology magazine.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Translation Services / Language / Text-to-Speech Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

BigHand, Inc., the leader in workflow digital dictation and voice productivity in the legal marketplace, has been recognized this month for exemplary client service and support by independent industry organizations, including members of the International Legal Technology Association (ILTA) and the editors of Speech Technology magazine.

ILTA and InsideLegal released the results of the 2011 Technology Purchasing Survey at the ILTA Conference in Nashville last week. For the second year, BigHand was on the shortlist of vendors (and the only digital dictation vendor) who received the most unsolicited mentions to the question, “What legal vendors have provided exceptional customer support?”

The survey garnered 118 responses from ILTA members who answered questions on technology budgets, technology trends and IT challenges, as well as vendor relations.

Steve Butterworth, President and CEO of BigHand Inc. said, “BigHand has had a long standing relationship with the ILTA community and its members. One of ILTA’s core values is “maximizing technology in support of the legal profession”. This core value aligns with BigHand’s goal of ensuring our clients continue to see the ongoing success of their investment in our technology.”

In addition to the survey accolade, BigHand and its client, McAngus Goudelock & Courie, LLC (MGC), were honored with Speech Technology magazine’s “2011 Implementation of the Year” award for their collaboration on implementing BigHand’s software at MGC. Speech Technology magazine annually recognizes companies across industries that maximize the use of speech technology to achieve significant business benefits. Leah Beckham, Chief Operations Officer of MGC, commented on BigHand’s service, “Any enhancement we’ve asked for- some specific things we really wanted to measure- they were very accommodating and also interested in helping us. They just ‘get it’ as a tech vendor.”

BigHand (bighand.com) puts client satisfaction at the heart of its business. To that end, BigHand retains an independent, third party vendor to conduct client satisfaction surveys on a monthly basis, targeting clients at different stages of their BigHand project- from implementation to ongoing support. The survey results year-to-date revealed an average of 98.8% satisfaction rate among all clients.

Ed Keen, Head of Client Services for BigHand Inc. commented, “The Client Services team at BigHand works hand in hand with our clients to provide unrivalled service and support. We are passionate about what we do and continually strive to deliver the best in client care, inviting regular feedback through monthly surveys. We view every project, support call, installation, and training session as an opportunity for us to maintain the highest standard of service our clients have come to expect. We are very proud to be recognized again in this year’s ILTA/InsideLegal survey.”

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Translation Services / Language / Text-to-Speech Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: BigHand

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Translation Services / Language / Text-to-Speech articles,
CATCH Visitors via Your Competitors Announcements!


BigHand’s Commitment to Exemplary Client Service Continues to be Recognized by Industry Leading Organizations

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: BigHand.com 
allison.stegich[.]bighand.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any BigHand securities in any jurisdiction including any other companies listed or named in this release.

Translation Services / Language / Text-to-Speech via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Press Releases From BigHand / Company Profile


Read Translation Services / Language / Text-to-Speech Most Recent Related Press Releases:

LanguageLine Solutions Receives Frost & Sullivan 2020 Market Leader Award for Investments in Technology and Superior Language Services
New Flyer Expands Partnership with Transportation Diversity Council Building on Commitment to U.S. Workforce Development and Diversity
Leading Law Firm Ensure First-class Support Service with BigHand Investment
Acapela Group Gives A Voice to iPal Robot - The Smart Social Companion for Kids and the Elderly
BigHand Unveils the Latest Version of the Number One Macro and Template Solution, BigHand Create Version 7.6
BigHand Acquires Legal Business Intelligence and Matter Pricing Provider DW Reporting
Norris McLaughlin & Marcus Choose BigHand Hyperstyles and BigHand Create to Streamline Document Production Processes
Canadian Law Firm Chooses BigHand Scrub to Manage Legal Document Metadata Following Microsoft Office Upgrade
BigHand Partners with Detroit IT Outsourced Support Company, CASS Tech to Deliver its Best in Class Software to Law Firms
BigHand Partners with Accellis Technology Group to Deliver Efficiency Solutions to Law Firms

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
.



PREMIUM Members


Visit  Mokuyobi

Visit  Limelon Advertising, Co.

Visit  JobsWare.com







 
  ©2021 PRZOOM - Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today