PRZOOM - /newswire/ - Tampa, FL, United States, 2011/06/24 - Answer Bay Area (ABA), an answering service based in Tampa, Florida has moved its location to 7819 North Dale Mabry. ABA has been in business serving the west coast of Florida since 1978.

ABA is a full-service call center and does business under the names Answer Bay Area, Answer Medical and Answer USA.

“We have seen our business expand despite the slowdown in the economy and need to have more space for our staff,” says Gardner McLean, President of Answer Bay Area. “In a down economy, more businesses look to us to assist in helping them look professional and put a personal touch on the relationships with their customers, instead of the impersonal use of automated attendants and voice mail.”

ABA ’s clients will have no interruption in service and will benefit from the continued investment in new technology and focus on customer service. In 2010, ABA was honored with the exclusive 2010 ATSI Award of Excellence. The Award of Excellence is a program that provides independent testing of quality in customer service levels.

Ray Schremp, Vice President of Operations adds: “Our staff is our most important asset and we have provided them with a better work environment. We also have used state of the art networking tools to ensure the safety and security of our staff, and have provided a complete backup plan to ensure continuous service to our clients in the event of failure of a phone company, of a weather related closing, or of a loss of any equipment.”

For more information regarding Answer Bay Area, please answerbayarea.com or call.

Namelines:
Gardner McLean, President
Ray Schremp, Vice President

Agency / Source: Finger Lakes Business Services, Inc.

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