| |
PRZOOM - /newswire/ -
Tampa, FL, United States, 2010/04/21 - AnswerFirst Communications announces the acquisition of a new IT Director.
|
| |
|
| |
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service / Call Center Announcements
Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!
|
| |
AnswerFirst Communications, an international telephone answering service and customer service solutions company specializing in answering & messaging services, virtual receptionist and call center solutions, is pleased to welcome James Cass to to the AnswerFirst team.
James joins the AnswerFirst team as IT Director for the Tampa, FL operations center.
James will be responsible for several upgrades to AnswerFirst's infrastructure with a focus on improving infrastructure capabilities, security, reliability and efficiency. His initial focus will be on designing and deploying the infrastructure necessary to support AnswerFirst's remote operator program which allows operators to work from home. As part of the infrastructure upgrades he'll also implement full-monitoring and notification of the infrastructure with Groundwork Monitor, migrate the entire organization from Exchange to Google Apps, overhaul the switching environment from non-managed switches to layer 2 switches and migrate the infrastructure from Symantec AV to Kapersky. Prior to joining AnswerFirst, James gained over 10 years of experience in IT beginning with training as a network engineer in the U.S. Army and then moving on to work as a software consultant and hardware technician for a few privately-held corporations. Matt Herron, President of AnswerFirst said, "Our infrastructure and technology solutions are both vital aspects of our operations. We needed an IT director with extensive knowledge of secure and reliable infrastructure solutions and the foresight to implement technologies that will support us as we grow. James has the experience and vision that are both necessary for us to achieve our IT goals."
As the demand for answering service and call center solutions increases, AnswerFirst (answerfirst.com) continues to invest in infrastructure and technology solutions that increase the efficiency and reliability of the services that they offer. For more information about AnswerFirst's answering service and call center solutions please visit their website.
|
| |
 |
| |
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service / Call Center Announcements
Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!
|
| |
Agency / Source: AnswerFirst Communications, Inc.
|
| |
|
| |
Availability: All Regions (Including Int'l)
|
| |
Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker
|
| |
Distribution / Indexing: [+]
|
| |
|
| |
# # #
|
| |
|
| |
|
| |
Your Banner Ad showing on ALL
Customer Service / Call Center articles,
CATCH Visitors via Your Competitors Announcements!
Company website links NOT available to basic submissions |
|
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source. |
| |
|
| |
For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
| |
Contact: Jim Smith - AnswerFirst.com
1-800-645-2616  sales[.]answerfirst.com
|
