PRZOOM - /newswire/ - Newcastle, Tyne and Wear, United Kingdom, 2010/02/01 - The Northumberland Cheese Company Ltd (NCC) based in South Northumberland, produce cheeses for local markets as well as big name supermarket chains - Smartspeed.co.uk.

NCC Ltd turned to Smartspeed Consulting Ltd to work with their staff to develop solutions to issues surrounding the amount of time spent on administration tasks.

Smartspeed Ltd were able to identify areas of repetition and streamlined the methods used during the day-to-day operations at NCC. The administrative operations that were reviewed covered stock taking, creation of rotas, forecasting and answering telephone calls.

From altering the way work was organised a 20% reduction in time spent on administrative activity was achieved. To ensure that this result was maintained, strategically important tasks were brought in to make sure that old habits didn't return. From this change, new, more meaningful work is now being carried out in the same time as before.

Mark Robertson, owner at NCC Ltd said that Smartspeed Ltd “encouraged the people to use the tools available and helped them gain confidence in doing so. Their skills in time management, systems and finding waste helped them to get straight into this project without causing disruption to my staff."
He added “They worked with the team and made sure that all parts of the business linked together and made us realise that admin shouldn't be a 'black hole'”.

Smartspeed Consulting Ltd (smartspeed.co.uk) was established in 2005 to effectively help businesses to become faster, more responsive, cheaper to run and better at meeting their customers' needs and deadlines. They offer a range of services relating to business improvement including hard and soft solutions, workshops, and operations reviews.

Agency / Source: Simply Marketing

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