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PRZOOM - /newswire/ -
Aurora, Ontario, Canada, 2009/05/12 - From sophisticated retail business analytics to good, old fashioned customer service strategies, DMSRetail brings it all together in a fast paced 3 day workshop designed for senior retail managers and retail business owners alike.
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DMSRetail, a leading Consulting, Training and Services company, brings leading edge retail management techniques to Istanbul.
Senior Consultant and EVP for DMSRetail, Matt Parmaks says “Over the past two or three years we have seen huge growth in our business coming from the Middle East and Eastern Europe. We decided it was time to offer our premium Retail Management training program over there where people could attend without incurring the huge cost of travel that is usually associated with getting the benefits of leading edge retail management training. Basically, we want to take the information to them.”
From sophisticated retail business analytics to good, old fashioned customer service strategies, DMSRetail (dmsretail.com) brings it all together in a fast paced 3 day workshop designed for senior retail managers and retail business owners alike.
3-day Training & Workshop for Retail Senior Management
This workshop is designed for Retail Senior Managers to discover leading edge information, knowledge and insights. Through actual case studies and industry best practices that showcase required skills and strategies, this workshop examines what works and what doesn't. Retail Management Training from a totally pragmatic perspective, it provides leading edge information, discusses critical factors that impact success and profitability directly.
Program contains case studies of actual and complex retail management challenges in various retail operational fields. It also covers the latest concepts and best practices in Sales Management, Retail Marketing and Analytics, Retail Key Performance Indicators, Balanced Scorecards and related Retail Math in great depth. Innovative customer service strategies, total service quality and customer service action plans are also covered in detail. Result is an effective retail manager equipped with the necessary knowledge and insights ready to take up the challenges of the 21st century retailing!
Another Senior Consultant with DMSRetail, John Callaghan says “Doing well in a retail business is not as straight forward as it used to be. There are so many fascinating ideas and new techniques that retail managers and business owners need to be aware of in order to really excel in retail these days and we want to share all of this with our fast growing customer base in the Middle East. and Eastern Europe”
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