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We believe that the recognition highlights LevelBlue’s leadership in delivering comprehensive, outcome-driven security services designed to help organizations strengthen resilience, optimize investments, and reduce operational risk.
According to Gartner (gartner.com), OMSS enable enterprises to “maximize the value of security investments, overcome internal cybersecurity resource limitations and enable internal IT teams to reduce risk while maintaining focus on strategic outcomes.” As cyber threats grow more sophisticated and persistent, amid increasingly complex hybrid multi-cloud environments and evolving global regulations, outsourced managed security services have become essential for organizations worldwide.
Addressing a Critical Market Need
The cybersecurity landscape continues to be shaped by advanced threats, a global shortage of skilled talent, and the high cost of sustaining 24/7 in-house security operations. As a result, organizations are increasingly turning to OMSS providers for end-to-end expertise and operational resilience.
Gartner notes that the OMSS market has evolved beyond reactive compliance-driven models toward integrated, proactive, and measurable security offerings that deliver tangible business value. Today’s leading providers consolidate capabilities across advisory services, detection and response, threat hunting, exposure management, and full life-cycle security technology management.
Delivering on the Mandatory OMSS Capabilities According to Gartner
Gartner emphasizes that not all OMSS providers are equal and outlines mandatory features organizations should require when selecting a partner. In our opinion, LevelBlue delivers comprehensive capabilities aligned to these requirements, including:
• Advanced Technology Deployment & Operations: Co-managed SOC and Managed SIEM services supporting deployment, configuration, maintenance, and optimization of EDR, SIEM, CSPM, and related technologies.
• 24/7 Detection and Response: Continuous triage, investigation, threat detection, active mitigation, and incident response powered by global security expertise.
• Exposure Management: Ongoing evaluation and validation of digital asset exposure, with visibility into accessibility and real-world exploitability.
• Accredited Expertise & Service Management: Dedicated service managers, rigorous SLAs, regular service reviews, and third-party coordination to ensure measurable outcomes and accountability.
Gartner further advises organizations to define clear outcomes, assess providers’ active response capabilities, plan for long-term partnerships, and embrace hybrid service models. We believe that LevelBlue’s flexible engagement approach is designed to support these best practices.
Setting the Standard for OMSS Excellence
As the world’s largest pure-play managed security services provider (MSSP), LevelBlue delivers a holistic security posture that enables enterprises to innovate with confidence. The company integrates AI-powered agentic operations, elite SpiderLabs threat intelligence, and expanded capabilities from Trustwave, Cybereason, and Fortra’s Alert Logic to provide seamless, turnkey solutions across the full OMSS spectrum.
LevelBlue’s approach centers on:
• Operational Depth: Specialized deployment and optimization of security technologies combined with co-managed SOC models that reduce internal resource strain.
• 24/7 Resilience: Around-the-clock global expertise to ensure rapid detection, investigation, escalation, and mitigation.
• Strategic Validation: Continuous exposure management that identifies not only vulnerabilities, but real-world risk.
• Proven Governance: Transparent reporting, customized service reviews, and a dedicated service management layer aligned to business objectives.
About LevelBlue
LevelBlue (levelblue.com) reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world’s most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services.
Gartner, Market Guide for Outsourced Managed Security Services, By Christopher Wiles, Joe Trejo, 5 January 2026
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Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
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