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This landmark agreement is the first of its kind, bringing together four Safran companies - Safran Landing Systems, Safran Electronics & Defense, Safran Electrical & Power, and Safran Ventilation Systems - under a single contract to deliver a turnkey complete support solution for Japan Airlines’ Airbus A350 fleet.
Under this SBH agreement, Safran will deliver a full spectrum of customized services including maintenance, repair, component pooling, logistics management, and dedicated local support in Tokyo. Safran will also oversee on-site logistics and transportation, ensuring that all components are collected and returned to the customer’s facilities with a dedicated local team. By leveraging real-time data, advanced analytics, and digital integration, this offering will anticipate maintenance needs, increase component availability, and prevent unscheduled events maximizing reliability and helping keep Japan Airlines’ fleet flying at peak performance.
“We are pleased to have concluded an agreement with Safran regarding parts maintenance for the A350. The A350 is one of our main aircraft, and ensuring its on-time performance remains a major challenge. Through this agreement, we will strengthen the partnership between JAL and Safran, support the A350’s punctual operation and aircraft quality, and better services to our passengers." Kyohei Takizawa, Japan Airlines VP, Aircraft and Engineering Procurement
“We are honored that Japan Airlines has chosen Safran for this pioneering collaboration. By combining the expertise of four Safran companies we are raising the standard for tailored, long-term OEM support. Our shared goal is to ensure that Japan Airlines maintains the highest levels of reliability and service quality for its passengers across Asia and beyond.” Darren Waite, Safran Landing Systems Executive VP Customer Support & Services
Together, Japan Airlines (jal.com) and Safran are shaping a new model for airline support in the Asia-Pacific region, setting new standards in operational efficiency and customer excellence.
Safran (safran-group.com) is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries.
Safran Electronics & Defense offers its customers on-board intelligence solutions allowing them to understand the environment, to reduce mental load and to guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 19,000 employees for the civil and military markets.
Safran Landing Systems is the world leader in aircraft landing and braking systems. Its expertise covers the entire life cycle of its products, from design and manufacturing to maintenance and repair. The company has partnerships with more than 25 airframers in civil, regional, commercial and military transport, supporting more than 35,000 aircraft and making over 100,000 landings every day.
Safran Ventilation Systems is a major player in the design and manufacture of ventilation and thermal management equipment for commercial and regional aircraft, business jets, and civil and military helicopters.
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