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Rocket Software, a global technology leader in modernization software, today unveiled its redesigned customer forum to empower collaboration and deliver a seamless, engaging experience for engineering and programming end users. The Rocket Forum features an intuitive customer experience, providing a central hub for customers, decision-makers, and industry experts to network, share best practices, and collaborate.
With more than 7,000 active members worldwide, the Rocket Forum is a thriving community generating an average of 3,000 conversations a month among IT professionals, industry experts and Rocket Software employees. Members benefit from peer-to-peer collaboration, exclusive product updates, early access to resources, and direct interaction with more than 1,000 Rocket Software experts for timely insights and technical support.
“After working closely with our customers, we are excited to launch the redesigned Rocket Forum to help maximize value from Rocket Software’s solutions,” said Jay Leader, Chief Customer Officer at Rocket Software. “The forum will benefit our customers and partners by providing Rocket Software with valuable real-time insights through forum discussions, Ask Me Anything (AMA) sessions, success stories, and direct engagements with our teams.”
The redesigned forum also features:
• A streamlined single sign-on system across the Rocket Software ecosystem, providing a seamless experience for users to access insights and engage with their community members;
• A new personalized experience with tailored content based on the products they use making it easier to connect, learn, and contribute.
"When my mind can't find solutions to problems, I turn to [the] Rocket Forum for help,” said Alberto Ferraz, Technical Chief at E.S.I.C. - Serviços De Informática, Lda. “In 99% of cases, that help arrives and allows me to overcome the obstacle."
Members can also participate in a robust gamification system with badges, ranks, and points, creating a more interactive and enjoyable experience.
About Rocket Software
Rocket Software (rocketsoftware.com) is a global technology leader in modernization and a partner of choice that empowers the world's leading businesses on their modernization journeys, spanning core systems to the cloud. Trusted by over 12,500 customers and 750 partners, and with more than 3,200 global employees, Rocket Software enables customers to maximize their data, applications, and infrastructure to deliver critical services that power our modern world. Rocket Software is a privately held U.S. corporation headquartered in the Boston area with centers of excellence strategically located throughout North America, Europe, Asia, and Australia. Rocket Software is a portfolio company of Bain Capital Private Equity.
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