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• Trusted service partnership, with the contract running since 2019;
• Contract covers mechanical maintenance of the stock preparation line;
• Proactive wear parts exchange program eradicates unplanned stoppages and reduces overall operating costs;
• On-site expertise enables efficient use of service resources, timely repairs and fast troubleshooting;
• Close collaboration and shared goals ensure efficiencies in planning, prioritization, costs, reporting and execution of the service.
The agreement focusses on effective maintenance planning, efficient use of resources, ontime repairs and trouble-shooting solutions.
Supported with Voith process technology investigations, the collaboration ensures availability and performance of stock preparation performance at design level, even with the plant in its 14th year. “Last year we had uninterrupted machine production by eliminating unplanned stoppages from stock preparation, which improved both productivity and quality of our paper. Success of the service contract has been achieved by working with shared goals,” explains Darren Hoyle, Mill Maintenance Manager at Saica Paper UK.
Voith's collaborative service approach relies on the long-term integration of service experts into the mill's maintenance team. This enables transparent and accurate on-time information for timely, flexible and proactive use of service resources.
"The proactive wear part exchange program has eradicated unplanned stoppages and reduced overall operating costs. Plus, safety is always at the forefront of our maintenance and is reinforced, for example, through a safety card system, safety audits and toolbox talk initiatives."
Jordan Whyatt, Service Technician at Voith Paper
About Saica
The Saica Group (saica.com) offers sustainable paper solutions for the manufacture of corrugated board and packaging, promoting circularity in waste management. With more than 12,000 employees and a presence in Spain, France, Italy, Portugal, the United Kingdom, Ireland, Turkey, Luxembourg, the Netherlands, Poland and the United States, the Saica Group has four business lines: manufacture of recycled paper for corrugated board (Saica Paper), waste management and environmental services (Saica Natur), production of corrugated board packaging (Saica Pack) and flexible packaging (Saica Flex). The group's turnover is 3,662 million euros (consolidated sales at 31 December 2024).
About the Voith Group
The Voith Group (voith.com) is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5.2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
About Voith Paper
The Group Division Voith Paper is part of the Voith Group. As the full-line supplier to the paper industry, it provides the largest range of technologies, services and products on the market and offers paper manufacturers holistic solutions from one source. The company’s continuous stream of innovations facilitates resource-conserving production and helps customers minimize their carbon footprint. With its leading automation products and digitalization solutions from the Papermaking 4.0 portfolio, Voith offers its customers state-of-the-art digital technologies to improve plant availability and efficiency for all sections of the production process.
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