Agency / Source: Frost & Sullivan

Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Pelatro Applauded by Frost & Sullivan for Enabling Customer Value and Loyalty Management with its Customer Engagement Hub - The Customer Engagement Hub helps customers increase revenue and retain end users while meeting their demands for optimized solutions - Pelatro.com
Pelatro Applauded by Frost & Sullivan for Enabling Customer Value and Loyalty Management with its Customer Engagement Hub

 

PRZOOM - /newswire/ - San Antonio, TX, United States, 2022/04/07 - The Customer Engagement Hub helps customers increase revenue and retain end users while meeting their demands for optimized solutions - Pelatro.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service / Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Frost & Sullivan recently assessed the APAC contextual marketing solutions for telecommunications industry. Based on its research results, the company recognizes Pelatro with the 2022 Asia-Pacific Contextual Marketing Solutions for Telecommunications Company of the Year Award. The company’s technology platform, mViva, has a customer value management solution (the primary source of its revenue) and an increasingly popular complementary loyalty management solution. Telco marketers have successfully used Pelatro’s solutions and customer-centric strategies to increase revenue. Pelatro offers telcos solutions through the comprehensive approach of consumer, retailer, and enterprise needs, shifting the conversations about customer value management. This helps telcos address the challenges of convincing independent retailers to sell a particular pre-paid service product. Retailers who sell pre-paid service products are vital entities that connect consumers with telcos in growing markets, such as developing countries.

Pelatro’s contextual marketing product profiles customers and increases their value in the supply chain. The process also accounts for feedback in the loop of learning and strategizing, thereby completing the customer value management system. Pelatro’s loyalty management system involves exchanging points with goods and sometimes partnering with other product-based companies to design loyalty campaigns. As a result, Pelatro has utilized data monetization strategies that built trust among its client’s stakeholders. The company forges a strong partnership with its clients to enable it to focus on outcomes. In addition to the software, Pelatro also provides a variety of services including implementation support and managed services to help telcos realize the maximum value from the solution.

According to Neha Pokharel, an industry analyst and Best Practices Research Analyst at Frost & Sullivan,“Pelatro’s solutions and services offer a one-stop-shop for businesses that demand optimized solutions to help their customers. It profiles telcos customers and matching solutions based on customer needs to provide telcos with customer-centric solutions.”

Pelatro generates trust among its more than a billion global customers because it regards them as partners. It has invested significantly in its technology through business innovation and offers its worldwide telco clients an end-to-end solution that combines segmentation analytics, artificial intelligence, machine learning, and workflow capabilities, eliminating the need for multiple systems. The one-stop solutions-based disruption helps telcos increase their business velocity while shortening the life cycle of telcos campaigns from a traditional three to four-week timespan to less than a day. Vodafone Idea is one of the biggest implementers of Pelatro’s customer value management system, reaching over 400 million subscribers, and executing 4800 campaigns per day in 23 regions.

“Pelatro thrives by offering products that empower its customer base and increase its client’s business velocity. Pelatro’s unique innovations and products allow its clients and marketers to conduct a significant level of analytics independently,” said Pokharel. “Pelatro’s telcos system customers receive real-time intervention offers to update their data plans in the middle of their online browsing. Innovation, next-generation technology implementation, and maintaining a loyal customer base are part of Pelatro’s DNA.”

“We are excited to be recognized by Forst & Sullivan with the 2022 APAC Contextual Marketing Solutions for Telecommunications Company of the Year Award. It validates our efforts to build a solution that can enable telecom operators to transform their customer engagement by operating in a fully digital mode. Declining ARPU and soaring customer churn are the two biggest challenges that telcos face these days. Our aim is to be a partner for telcos in this journey to overcome the above by implementing a solution that can solve complex problems with AI/ML and real-time analytics and decisioning capabilities. Deep domain expertise, managed services, and recurring revenue model further help us in strengthening the partnership and delivering better results to our customers”, said Subash Menon, CEO of Pelatro.

Each year, Frost & Sullivan presents a Company of the Year award to the organization that demonstrates excellence in terms of growth strategy and implementation in its field. The award recognizes a high degree of innovation with products and technologies, and the resulting leadership in terms of customer value and market penetration.

Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

About Pelatro

Pelatro (pelatro.com) is a leading Customer Engagement Hub provider for global Telcos offering a one-stop solution that delivers improved consumer engagements, better ROI, and seamless data monetization for subscribers, retailers, and enterprise customers. The company’s key strengths include deep domain expertise to assist telcos with data analysis and campaign design through big data capabilities enabled by AI/ML techniques and managed services.

Founded in 2013, Pelatro serves leading telecom operators across 19 different countries and processing the data for more than 1 billion subscribers. It is listed on London Stock Exchange, with R&D centre in India and Sales offices across the US, Singapore, Dubai, and India.

Contact: Sanjay Bhatt
P: +91-9773853213 - E: Sanjay.bhatt[.]pelatro.com.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service / Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Frost & Sullivan

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Customer Service / Call Center articles,
CATCH Visitors via Your Competitors Announcements!


Pelatro Applauded by Frost & Sullivan for Enabling Customer Value and Loyalty Management with its Customer Engagement Hub

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
Pelatro | Frost & Sullivan
Contact: Tammy Chan 
tammy.chan[.]frost.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Frost & Sullivan securities in any jurisdiction including any other companies listed or named in this release.

Customer Service / Call Center via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Press Releases From Frost & Sullivan / Company Profile


Read Customer Service / Call Center Most Recent Related Press Releases:

NICE Applauded by Frost & Sullivan for Optimizing Contact Center Efficiency, Reliability, and Flexibility with its Comprehensive Workforce Mngt Suite
Alvaria Applauded by Frost & Sullivan for Enabling Compliant Outbound Dialing and Debt Collection with its Omnichannel Outbound Solutions
itel Applauded by Frost & Sullivan for Delivering Superior Customer Experience with its Customer Support Services and Solutions
TaskUs Applauded by Frost & Sullivan for Delivering a Seamless and Effortless Customer Experience (CX) with its Next-generation CX Solutions
Stericycle Communication Solutions Receives 2021 Best Practices Customer Value Leadership Award
Teleperformance Applauded by Frost & Sullivan for Enabling a Seamless & Effortless Customer Experience with its Digital Integrated Business Services
Frost & Sullivan Recognizes Epsilon for Its Feature-Rich, On-Demand Network-as-a-Service Platform, Infiny
Frost & Sullivan Recognizes Cisco as a Leader of Growth and Innovation in the North American Enterprise Cloud Contact Center Market
SugarCRM Lauded by Frost & Sullivan for Delivering Exceptional Value to Customers with Holistic SFA Solutions
8×8 Lauded by Frost & Sullivan for Powering Highly Collaborative Workplace Environments

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
.



PREMIUM Members


Visit  RightITnow, Inc.

Visit  Limelon Advertising, Co.

Visit  La Bella Bakery Artisan Bakery Arizona







 
  ©2022 PRZOOM - Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today