More news: Software
Agency / Source: Aspect Software, Inc.

Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Aspect Announces Integration with Google’s Verified Calls - Offers reduction in mobile inbound call spam for consumers using Android devices - Google.com / Aspect.com
Aspect Announces Integration with Google’s Verified Calls

 

PRZOOM - /newswire/ - Westford, MA, United States, 2020/09/08 - Offers reduction in mobile inbound call spam for consumers using Android devices - Google.com / Aspect.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Today, Aspect announced plans to integrate its enterprise contact center dialer products with Google’s newly introduced Verified Calls service. The new service aims to solve the problem of differentiating legitimate inbound calls versus spammers in the following ways:

• Branding: It shows the brand’s logo or identity, which helps aid recognition and recall;
• Verification: It signals a business has been authenticated, so its identity is legitimate;
• Context: It gives the consumer the information they need, including the reason for the call.

Consumers still rely on voice calls to communicate with businesses. According to our recent report, the Aspect Consumer Index 2020, it’s the preferred interaction channel when urgency, security or privacy is critical. Herein lies the fundamental issue: customers often don’t answer calls if they don’t recognize the number. It’s easy for spammers to disguise themselves as legitimate callers. Google’s Verified Calls service addresses this key business problem.

“We integrated Google’s new feature to facilitate good calls,” said Michael Harris, Aspect Chief Product Officer and CMO. “Our enterprise customers are among the largest financial institutions in the world and they need to reach their consumers. Likewise, consumers need to answer those calls with confidence. We view Verified Calls as a giant step in the right direction.”

Verified Calls is a feature on Google’s Phone app, which comes preloaded on many Android phones and will be available for download starting later this week on even more Android devices.

About Aspect

Aspect (aspect.com) is on a mission to simplify and improve customer engagement. Our enterprise software is used by millions of agents every year and supports billions of consumer interactions around the world. Our best-of-breed contact center and workforce optimization applications help companies keep agents engaged while providing exceptional customer service experiences. Our flexible, highly scalable solutions for self-service and live interaction management andworkforce optimization are available on-premises or in any hosted, private or public cloud environment.

Aspect and the Aspect logo are either trademarks or registered trademarks of Aspect Software, Inc. in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Aspect Software, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Aspect Announces Integration with Google’s Verified Calls

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Michael Harris - Aspect.com 
602-586-5810  press.inquiry[.]aspect.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Aspect Software, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Press Releases From Aspect Software, Inc. / Company Profile


Read Software Most Recent Related Press Releases:

Aptean Launches New, First-to-Market Antibody Search Solution to Support Biologics Research and Development
OpenText Launches New SaaS Applications, New Cloud Resources for Developers and Major Enhancements Across the OpenText Portfolio
InterSystems Introduces IRIS® Adaptive Analytics - New Solution within InterSystems IRIS® Data Platform
SAP and Partners Expand Industry Cloud Portfolio to Retail, Professional Services and IM&C
Ribbon Introduces New Managed Services for STIR/SHAKEN and Reputation Scoring to Mitigate Robocalls and Fraud Attacks
TIBCO Announces Agreement to Acquire Information Builders, Inc.
Rocket Software Acquires ConnectiQ and WebConnect from ActiveOps, Delivering RPA to the Mainframe
Vivo Expands VoIP Access and Peering Services with Ribbon’s Cloud-Native Session Border Controller
Splunk to Acquire Plumbr and Rigor, Expanding the World’s Most Comprehensive Observability Portfolio
SAP Named a Leader in IDC MarketScape: Worldwide B2B Digital Commerce Platforms 2020 Vendor Assessment

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
.



PREMIUM Members


Visit  Garrison Minerals, LLC

Visit  La Bella Bakery Artisan Bakery Arizona

Visit  Limelon Advertising, Co.







 
  ©2020 PRZOOM - Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today