Agency / Source: RingCentral, Inc.

Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

NHS Professionals Selects RingCentral’s Cloud Communications Solutions to Support Digital Transformation Initiatives - RingCentral cloud solutions enable remote working and enhance customer engagement - NHS.uk / RingCentral.com
NHS Professionals Selects RingCentral’s Cloud Communications Solutions to Support Digital Transformation Initiatives

 

PRZOOM - /newswire/ - Belmont, CA, United States, 2019/03/07 - RingCentral cloud solutions enable remote working and enhance customer engagement - NHS.uk / RingCentral.com. NYSE: RNG

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Office Automation / Conferencing Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

RingCentral UK Ltd, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions and a wholly owned subsidiary of RingCentral, Inc. (NYSE: RNG), today announced it has been selected by NHS Professionals (NHSP), the market leader in managed flexible worker services, to support NHSP’s digital transformation initiatives. With a growing mobile and distributed workforce, NHSP needed a cloud-based communications solution with capabilities including voice, video, online meetings, team messaging, and SMS to enable flexible and remote working for NHSP’s staff. In addition, NHSP is deploying RingCentral’s cloud contact centre solution to enhance customer engagement and agent productivity.

NHSP works in partnership with National Health Service (NHS) trusts across England, reducing their reliance on expensive agencies to build their staff banks. Responsible for the management of over 100,000 NHS staff, NHSP onboards on average 3,000 staff each month, driving the impetus for digital transformation to enable more seamless workflows.

“As we embark on our digital transformation journey, we needed robust cloud communications solutions that would allow us to deliver a frictionless customer experience, and RingCentral’s suite of solutions does exactly that,” said Catherine Holmes, head of national service centre at NHS Professionals. “We chose RingCentral for a number of reasons because its solutions integrate with our existing CRM platform; because we had the confidence in its solutions and its ability to implement them in a short time frame; and because we could have the best of breed in both contact centre and telephony solutions, all in the cloud. Working with RingCentral will enable NHSP to deliver the best possible customer experience and help us achieve our mission to become the provider of choice for temporary staffing for NHS trusts.”

With RingCentral Contact Centre™, NHSP call centre agents can engage with customers across multiple channels, including voice, social, email, chat and SMS, facilitating an enhanced customer experience with faster response times and issue resolution. In addition, the RingCentral Mobile app eliminates the need for desktop phones and supports agile and remote working. Using RingCentral’s cloud communications solutions enables NHSP to support its operational and customer service teams in both their north office in Leeds and south office in Hemel Hempstead, without having to implement separate systems for each office. This has led to an increase in staff productivity and customer engagement as well as reduced costs.

“NHSP is a perfect example of how cloud communications and collaboration solutions are changing the workplace to support agile working that would traditionally be deemed impossible with legacy on-premises systems. Additionally, it allows NHSP to take a customer-centric approach to its business, something which is pivotal to its growth,” said Sahil Rekhi, managing director of RingCentral EMEA. “The move from legacy on-premises systems to cloud solutions is a change for businesses, and we work hard to ensure the transition is smooth. Our RingCentral University will ensure NHSP staff have the continual support and resources they need to deliver a world-class customer experience.”

Managing workforce costs is a key issue for the NHS and as the market leader, NHSP’s digital transformation strategy will allow them to play an important role in shaping the temporary workforce market and deliver cost savings to the NHS.

About RingCentral

RingCentral, Inc. (ringcentral.com) is a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect from any location, on any device, and via any mode. RingCentral provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact centre solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

©2019 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Contact Centre, and the RingCentral logo are trademarks of RingCentral, Inc.

About NHS Professionals (NHSP)

NHS Professionals (nhsprofessionals.nhs.uk) is the market leader in managed flexible worker services. Working in partnership with over 55 NHS Trusts, we have proven expertise in building staff banks.

Our aim is to help Trusts deliver ever more challenging service improvement plans by deploying a cost-effective, reliable and safe flexible workforce that saves money for our clients whilst improving their bank productivity and performance.

We boast the largest database of more than 120,000 general and specialist nurses, doctors, midwives, administrative and allied healthcare professionals registered on our bank. We are extremely proud of our bank members who provide essential shift cover for our NHS clients to help them deliver safe, efficient, and effective health services.

As part of the NHS family, we are wholly owned by the Department of Health, which means any profits are reinvested back into the NHS.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Office Automation / Conferencing Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: RingCentral, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Office Automation / Conferencing articles,
CATCH Visitors via Your Competitors Announcements!


NHS Professionals Selects RingCentral’s Cloud Communications Solutions to Support Digital Transformation Initiatives

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Mariana Kosturos - RingCentral.com 
650-562-6545 mariana.kosturos[.]ringcentral.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any RingCentral, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Office Automation / Conferencing via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Press Releases From RingCentral, Inc. / Company Profile


Read Office Automation / Conferencing Most Recent Related Press Releases:

Grandstream Announces New DECT Cordless Handset
Grandstream Products Fully Comply with PSTI Regulations in the United Kingdom
Cornerstone Becomes End-to-End Learning Content Solution with Spatial Learning Acquisition
AVI-SPL Recognized with Frost & Sullivan’s 2024 Enabling Technology Leadership Award for Delivering Unparalled Experiential Technology Solutions
Cornerstone Recognized as ‘Strategic Leader’ in the 2023 Fosway 9-Grid™ for Talent & People Success for the 4th Consecutive Year
Cornerstone to Showcase Transformative Talent Development Strategies At the 2023 HR Technology Conference
Grandstream Releases New Wi-Fi 6 Access Point
Nextiva Launches NexConnect, its Marketing Enablement Platform Built Specifically for Partners
Huddly Awarded by Frost & Sullivan for Enabling a Dynamic, Enjoyable Experience for All Video Conference Participants with its Huddly Crew Solution
Hall Adds Gemini Switcher for Classrooms and Conference Rooms

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
.



PREMIUM Members


Visit  RightITnow, Inc.

Visit  La Bella Bakery Artisan Bakery Arizona

Visit  JobsWare.com







 
  ©2005-2024 PRZOOM - Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today