ScienceLogic, a leader in context-infused Artificial Intelligence for IT Operations (AIOps) and using data to provide IT operations with actionable insights, today announced that Channelnomics is honoring the company with its coveted Channelnomics Innovation Award in the Artificial Intelligence (AI) category. The award recognizes ScienceLogic’s years of firm commitment to supporting channel companies and testifies to the value that ScienceLogic’s solutions provide to the channel community.
Digital transformation has accelerated greatly in recent years. But while these new, cloud-centric services bode well for enterprises who see increased agility, efficiency and customer satisfaction, they also present a challenge for MSPs, VARs, and other solutions providers who focus solely on traditional infrastructure.
“System integrators, MSPs, and the entire channel community have witnessed an erosion of traditional revenue streams and have had to reinvent themselves to provide higher value solutions,” said Dave Link, founder and CEO at ScienceLogic. “With digital transformation spending estimated to hit nearly $2 trillion by 2022, channel companies have an enormous opportunity to reinvent themselves by building compelling managed services around multi-cloud and hybrid IT. Doing so will ensure that they continue to deliver high value to enterprise customers, establish themselves as key strategic advisors and digital transformation enablers, and build recurring revenue streams well into the future.”
For channel companies to succeed in this new market requires broader and deeper visibility than ever before, even as containerization, microservices and other ephemeral technologies make attaining that visibility harder. With this in mind, channel companies are turning to AIOps as one of the underpinning technologies necessary for delivering continued customer success. With AIOps, companies gain deep topological mapping that discovers and then applies context to the requisite data for powering machine learning, artificial intelligence and, ultimately, the advanced automation needed to keep pace with the scope and speed of modern IT environments.
Indeed, early adopters of AIOps have seen a marked shift in how they deliver services and solutions to their customers:
“Enterprise IT management has undergone radical changes in recent years. The proliferation of technology and an exponential increase in data volume as a result of digital transformation has created new, complex problems. This digital transformation has pushed enterprises to adopt new technologies at a blistering pace,” said David Ishmael, Director of IT Operations Analytics (ITOA) at Trace3. “ScienceLogic’s partnership has been invaluable in helping our customers advance their transformational journey. As a result, our customers are able to bring order to the chaos of modern IT environments, so services remain uninterrupted at peak performance.”
“One of the biggest challenges modern enterprises face is creating and managing a seamless customer or employee experience across numerous disparate locations or branch offices,” said Rich Dobry, Area Director at World Wide Technology. “Our partnership with ScienceLogic has transformed our ability to deliver support for our global customers. By integrating AIOps capabilities into our “Branch of the Future” managed service, we now have deep levels of visibility across the enterprise network, from headquarters down to each the branch, so we can be more agile in responding to issues and even prevent them before they arise.”
The Channelnomics Innovations Awards (CIAs) (channelnomics.com)are designed to recognize channel players across the United States who bring innovation, forward thinking, and excitement to the channel. ScienceLogic’s recognition points to the convergence of a perfect product market relevance along with continued investment and prioritization of channel partner enablement. The award honors ScienceLogic’s SL1 platform and ChannelLogic partner program, which together enable the channel community to adopt and deliver AIOps solutions to their customers.
ScienceLogic (sciencelogic.com) is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. ScienceLogic’s SL1 platform sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises.