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Avaya Launches UC and CC Cloud Solution in New Zealand - ‘Powered by Avaya’ SaaS goes live to simplify the cloud transition for the country’s midmarket - Pyrios.com / Avaya.com
Avaya Launches UC and CC Cloud Solution in New Zealand

 

PRZOOM - /newswire/ - Auckland, New Zealand, 2018/03/26 - ‘Powered by Avaya’ SaaS goes live to simplify the cloud transition for the country’s midmarket - Pyrios.com / Avaya.com. NASDAQ: RVSN; NYSE: AVYA

   
 
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Avaya today announced the New Zealand availability of its ‘Powered by Avaya’ cloud offering. The service, launched in partnership with Pyrios, will provide midmarket organisations with a simple but comprehensive means of migrating to cloud-based unified communications (UC) and contact centre (CC).

The midmarket is a major economic contributor in NZ and represents one third of the nation’s GDP despite accounting for only 6.6 per cent of all businesses. However, this market sector is frequently overlooked as vendors either dedicate resources to large enterprise customers, or provide rigid, watered-down solutions that do not deliver the flexibility and scalability customers require.

‘Powered by Avaya’ is a software-as-a-service (SaaS) stack featuring customisable and flexible UC and CC designed specifically for the midmarket. The full range of solutions can be deployed on-premises, in a hybrid cloud setup or within a fully-hosted environment, with the ability for end users to manage their migration to the cloud at their own pace through a subscription-based model.

Avaya is working closely with Pyrios to enable channel partners to package ‘Powered by Avaya’ as a complete cloud solution. The initiative will leverage Pyrios’ long-standing expertise in systems integration to build innovative solutions that future-proof communications experiences. Partners will be able to value-add their own microservices to deliver end-to-end solutions for their customers.

With analyst firm Gartner predicting the public cloud services market increased by 18.5 per cent globally, and NZ recognised as a mature market, there is significant potential for channel partners that want to offer the same rich communications experiences customers expect from Avaya solutions delivered on-premises as cloud-based offerings.

The launch of ‘Powered by Avaya’ marks the expansion of Avaya’s existing hybrid cloud solution portfolio which also comprises the Avaya Oceana, Equinox and Breeze platforms. These solutions are developed to empower organisations to implement and capitalise from artificial intelligence (AI), machine learning, the Internet of Things (IoT), big data and other emerging technologies.

Robyn O’Reilly, Chief Executive Officer, Pyrios, said: “As a nation, New Zealand is among the leaders in the adoption of cloud-based services; from day-to-day applications right through to specialised solutions. Much of this can be attributed to the densely-populated midmarket, which inspires innovation and adaptability as organisations devise advanced strategies to compete in the fast-moving technology climate. As a system integrator, the launch of Powered by Avaya in this market allows Pyrios to essentially build a brand new business based on a network of channel partners that advances our existing as-a-service portfolio. This will also help our customers particularly those in financial services, government, manufacturing and retail speed up their own transformation projects within the cloud.”

Peter Chidiac, Managing Director A/NZ, Avaya, said: “New Zealand is a relatively small yet advanced technology market, and while organisations in the region have already implemented cloud strategies, there’s still a long road ahead. With continuous innovation in AI and IoT, and the expanding use cases for machine learning and blockchain, organisations will face new market challenges as they adapt to changing demands across UC and CC. We have launched Powered by Avaya to equip our partner network with a sophisticated and customisable toolset to build cloud-based communications solutions that allow our joint customers to transform effectively.”

About Avaya
Avaya (avaya.com) is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA.

About Pyrios
Pyrios (pyrios.com) is a communications technology specialist. We deliver a range of smart communications technology, consulting, integration and managed services to help our clients deliver brilliant customer engagement, every time. Businesses call on us when they need to reduce communications costs, improve contact centre performance, open new marketing channels, win new customers, and gear up communications for rapid expansion. Or simply deliver better business outcomes through effective customer engagement. We provide services across Australia and New Zealand with offices in Auckland, Wellington, Melbourne, Sydney, Canberra and Perth.

Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, the delivery of a cloud platform, the availability of features such as agent quality software applications and Intelligent Wire services, and the Company’s move to Big Data, Machine Learning and AI. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

 
 
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Avaya Launches UC and CC Cloud Solution in New Zealand

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