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NCR Corporation, a global leader in omni-channel solutions, today announced it has been awarded the ‘Best Smart Branch Project’ in Africa at The Asian Banker Technology Innovation Awards ceremony. NCR shares the honor with Nedbank (JSE: NBKP), one of the largest banks in South Africa, and Bytes Managed Solutions, a leading technology company in Africa and an NCR partner.
The awards program is managed by a team of research analysts from Asian Banker Research with expertise in the banking industry in Asia, Middle East and Africa. The evaluation criteria are set out and form part of a rigorous and transparent process vetted by leading practitioners, independent advisors and an international panel of industry experts.
“NCR is honored to receive this recognition together with Nedbank and Bytes Managed Solutions as it validates our solutions that help banks transform and optimize their customers’ branch visit experience,” said Dimitri Kanellopoulos, Country Manager, NCR South Africa. “We will continue to innovate and deliver next-generation omni-channel technologies to transform the way consumers connect, interact and transact with businesses.”
The award-winning NCR technologies include NCR Interactive Teller, that allows a live teller to take remote control of an ATM to assist customers with up to 90 percent of transactions typically completed by tellers inside a branch. NCR was also recognized for NCR Interactive Banker, a technology that allows banks to leverage intuitive tablet enterprise technology to turn smart data into exceptional customer service.
“The move to NCR’s innovative Branch Transformation solutions has enabled us to deliver exceptional banking experiences, and encourages us further to introduce other innovations that optimize banking for our customers,” said Preni Naidoo, Executive, Self Service Banking at Nedbank.
The awards were presented in conjunction with the ‘Future of Finance Middle East and Africa Convention’ in Dubai, UAE on April 20, 2017. The ceremony featured elite bankers and fintech companies from across the region.
“The Asian Banker Technology Innovation Award recipients represent technology innovators in an increasingly competitive marketplace, and we are pleased to be recognised and rewarded for our solution,” said José Simoes, Senior Manager (Financial) at Bytes Managed Solutions.
About Nedbank
Nedbank Group Limited (nedbank.co.za) is one of South Africa’s four largest banking groups by assets and deposits, with Nedbank Limited being its principal banking subsidiary. Nedbank provides a wide range of wholesale and retail banking services and has a growing insurance, asset management and wealth management offering through four main business operations, namely Nedbank Corporate and Investment Banking, Nedbank Business Banking, Nedbank Retail and Nedbank Wealth.
About Bytes Managed Solutions
Bytes Managed Solutions (Bytes MS) is a services led, software driven and hardware enabled organisation that market, support and maintain enterprise-wide, end-to-end digital solutions and related services that enable medium to large enterprises to effectively deliver their offering to end consumers in South Africa and Africa. Bytes MS delivers solutions, Managed and Professional services to clients in the Financial, Retail, Petroleum, Oil&Gas, Hospitality, Gaming, Insurance, Telco&Media, Public Sector and Health Industries. These services are backed up by an evolving and extensive service footprint, supply chain, logistics and service management system. It supports in excess of 1,200, 000 devices in more than 46,500 locations throughout South Africa and sub-Saharan Africa.
Bytes MS leverages on partnerships, thought leadership and capabilities to deliver world class integrated digital solutions through a strategic and focused appraoch enabling our customers to achieve their growth and success.Bytes MS is the exclusive distributor for NCR products in South Africa.
Bytes Managed Solutions is a division of Bytes Technology Group and wholly owned by JSE-listed Altron.
About NCR Corporation
NCR Corporation (ncr.com) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
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