RingCentral, Inc., a leading provider of enterprise cloud communications and collaboration solutions, today announced that the company is expanding the footprint of the RingCentral Global Connect Network™ in Asia Pacific and Latin America to support growing demand from enterprise customers. This will include the addition of new data centers in Japan and Brazil, and will enable RingCentral Global Office to be supported in Brazil, Peru, Argentina, and Japan. As part of today’s announcement, the company also reported more than 700 multinational enterprises are using RingCentral Global Office, representing a 75 percent increase over the last two quarters.
With this expansion in Asia Pacific and Latin America, RingCentral will have 17 data centers across four regions, with enterprise-grade quality of service, compliance, security and reliability. RingCentral’s global cloud infrastructure has more than 45 direct peering connections with Tier 1 international carriers and over 175 ISPs. RingCentral also provides carrier grade SLAs for all Global Office locations for both reliability of the platform and the quality of the calls.
“Over the past year, Medallia’s workforce has grown tremendously as we’ve rapidly expanded office locations in Palo Alto, New York, Buenos Aires, London, and Paris,” said Jonathan Hansen, principal enterprise architect at Medallia. “RingCentral’s cloud-based solution scales effortlessly to ensure our employees are always connected and able to communicate and collaborate on any device, from anywhere. This is critical to our business so we can stay connected to our customers globally and continue to deliver on our mission to create a world where companies are loved by customers and employees alike.”
RingCentral has made significant strides in its global expansion over the past year with the launch of RingCentral Global Office. It provides a powerful solution for multinational companies to support globally distributed offices and mobile employees. Unlike expensive legacy on-premise systems, RingCentral Global Office is a single solution that can be quickly and rapidly deployed, managed centrally, and provides more robust capabilities, including:
• Local and international calling and phone numbers;
• Worldwide extension-to-extension dialing;
• Carrier-grade quality of service;
• Number porting, as available and required by law;
• Emergency services, as required by law;
• Included minute bundles for international calling;
• Voice and video conferencing;
• Team messaging;
Today, the RingCentral Global Office solution is available across 32 countries in North America, Europe, and Asia Pacific, including: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, India, Ireland, Israel, Italy, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, US, and UK. Four additional countries including Japan, Brazil, Argentina, and Peru will be supported by RingCentral Global Office coming soon. In addition, RingCentral has recently made available its flagship offering, RingCentral Office®, across 13 European countries, which allows customers in-country purchasing, Euro billing and local presence.
“Our continued growth and expansion of RingCentral’s Global Connect Network has been driven by the increasing demand from multinational businesses moving their enterprise communications and collaboration solutions to the cloud,” said Ritu Mukherjee, associate vice president of Global Office at RingCentral. “For enterprise IT teams, globally deploying and managing multiple legacy on-premise systems is very complex and extremely expensive. Additionally, only a new generation of globally available cloud communications solutions like RingCentral can address the needs of today’s global and distributed workforce to work productively.”
RingCentral, Inc. (ringcentral.com) is a leading provider of cloud-based global collaborative communications solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. RingCentral unifies voice, video, team messaging and collaboration, conferencing, online meetings, and integrated contact center solutions. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California and has offices around the world.
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