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Verint® Systems, Inc. today announced that the industry’s most comprehensive Customer Engagement Optimization™ portfolio is now available in cloud, on-premises and hybrid models, addressing market demand for maximum cloud flexibility.
Cloud, On-Premises and Hybrid Deployment Options Provide Customers Increased Flexibility
As part of its strategy to provide customers deployment flexibility, Verint has gradually introduced, over the past several years, cloud-ready applications from within its market-leading Customer Engagement Optimization portfolio. Today, following years of investment, the company’s entire portfolio which includes solutions for customer analytics, engagement management and workforce optimization is available in the cloud.
This gives customers the flexibility to deploy Verint solutions in three models: fully in the cloud, fully on-premises or in a hybrid model. It also presents them with a host of flexible licensing options. With Verint’s hybrid model, large enterprises can select which individual applications they want to deploy on-premises or in the cloud to address their specific operational requirements, while laying the foundation to gradually evolve to a full cloud deployment over time if they desire.
“We started investing in our cloud strategy several years ago and are very proud to have over 1,000 active cloud deployments, and to announce cloud readiness across our entire Customer Engagement Optimization portfolio,” says Dan Bodner, president and CEO, Verint. “We believe our cloud strategy addresses enterprise customer needs and positions Verint as an even more strategic partner.”
Verint Cloud Solutions Available Directly from Verint and Through a Broad Set of Partners
Verint’s cloud experience, including multi-tenant and private cloud deployments, has positioned it as the industry’s leading de facto partner for cloud Customer Engagement Optimization. Today, Verint solutions are offered directly from the company, as well as through a broad set of partners, including cloud service providers and contact center infrastructure vendors that OEM or resell Verint solutions in the cloud or on-premises.
Adds Bodner,“Verint has a long history of successful partnerships, and our partners can now benefit from our cloud expertise and deployment flexibility across a broad set of solutions. We believe that our differentiated partner strategy has been well received, including with SMB infrastructure cloud vendors and other channel partners focused on optimizing customer engagement. To date, we have established partnerships with more than 40 cloud infrastructure vendors and will continue to invest in further expanding our partner program.”
About Verint Systems, Inc.
Verint® (verint.com) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, more than 10,000 organizations in 180 countries including over 80 percent of the Fortune 100 count on intelligence from Verint solutions to make more informed, effective and timely decisions.
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2016 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, ENTERPRISE INTELLIGENCE SOLUTIONS, SECURITY INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners.
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