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Verint® Systems, Inc. today announced that it has been recognized as the “Contact Center Application Vendor of the Year” during Frost & Sullivan’s India ICT Awards ceremony in Mumbai on June 2.
Frost & Sullivan Awards are part of a global program that recognizes outstanding industry achievements by companies across the world. In its 14th Annual ICT Awards, it followed a rigorous measurement-based methodology to select its 2016 winners. Evaluation criteria included an analysis of each companies’ market share, business strategy, leadership in new product introduction and innovation, breadth of solutions, product/service value and major customer acquisitions.
“Verint led the Contact Center Applications market in India with significant strength over the past 12 months,” says Benoy C S, ICT Practice, Frost & Sullivan. “Key to this success is the impact its solutions have in helping organizations drive operational excellence and cater to the ever-changing dynamics of customer interactions, while also continuing to innovate. Additionally, Verint’s strong global partnerships with leading contact center vendors, as well as service providers in India, have strengthened its penetration across the Indian contact center application market.”
“Verint is delighted to receive this industry honor, which reinforces our focus on compelling customer engagement optimization solutions that help organizations differentiate their approach, heighten customer experiences, enhance offerings, streamline operations and drive revenue,” adds Anil Chawla, managing director, India, Verint Enterprise Intelligence Solutions™.
About Frost & Sullivan
Frost & Sullivan (frost.com), the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies? Contact us: Start the discussion.
About Verint Systems, Inc.
Verint® (verint.com) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, more than 10,000 organizations in 180 countries including over 80 percent of the Fortune 100 count on intelligence from Verint solutions to make more informed, effective and timely decisions.
This press release contains "forward-looking statements," including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2016 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, ENTERPRISE INTELLIGENCE SOLUTIONS, SECURITY INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners.
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