Agency / Source: AVST - Applied Voice & Speech Technologies

Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

AVST Highlights UC Applications that Facilitate the Always-Connected Mindset At EDUCAUSE - We live in a world of instant connection, where callers want to get to a live person on the phone or instantly see the presence status of a colleague - AVST.com
AVST Highlights UC Applications that Facilitate the Always-Connected Mindset At EDUCAUSE

 

PRZOOM - /newswire/ - Indianapolis, IN, United States, 2015/10/28 - We live in a world of instant connection, where callers want to get to a live person on the phone or instantly see the presence status of a colleague - AVST.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Telecom / Wireless / VoIP / IPTV Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

According to a recent survey by Consumer Reports, customer service continues to be a major thorn in companies' sides. The higher education market is not immune, as large colleges and universities receive a steady stream of inbound callers.

This week at the EDUCAUSE 2015 Annual Conference, Applied Voice & Speech Technologies, Inc. (AVST) is spotlighting two applications that facilitate the always-connected mindset: TeamQ®, an informal call center solution, and Atom®, a virtual personal assistant. Both applications help ensure that callers' needs are met and that each caller feels important.

Higher education institutions rely on their call centers to manage a high volume of inbound calls. These call centers contain a growing segment of next-generation workers who not only field inbound calls, but also have additional responsibilities. AVST's TeamQ delivers productivity features for teams that regularly handle customer inquiries and helps them to manage their time and control their workflow. A cost-effective alternative to traditional call center solutions that are costly to buy and maintain, TeamQ delivers the functionality found in traditional call centers, but at a fraction of the cost. In fact, compared to a traditional call center solution, research has shown that TeamQ delivers a cost savings of up to 77 percent.

With total office and mobile capabilities, Atom significantly increases workplace productivity and keeps people connected by delivering relevant and timely information to the caller. Always running in the background, Atom knows your location, presence and calendar status and automatically informs callers when you're out to lunch, in a meeting, on vacation, or just unavailable. Now, callers have the latest details at their fingertips, which can inform their decision to take an appropriate action.

"With more than 1,200 educational institutions utilizing our technology for campus-wide communications, AVST has a long-standing history in the education sector," said AVST Senior Vice President of Sales & Marketing Denny Michael. "We continue to extend the power of our CX-E platform, with call center and personal assistant apps that efficiently manage customer interactions, problem/resolution inquiries and make every caller feel important."

TeamQ and Atom are easy add-ons to AVST's CX-E UC platform. Recently, AVST announced the latest version of CX-E, 8.7, which includes new enhancements to TeamQ and Atom.

A nonprofit association, EDUCAUSE is the foremost community of IT leaders and professionals committed to advancing higher education. The EDUCAUSE Annual Conference presents a robust, community-generated program that explores today's toughest IT issues facing higher education. With over 300 sessions and more than 500 speakers, the conference convenes some of the brightest minds in the industry.

For more information about TeamQ, Atom or AVST's other products for the higher education marketplace, stop by booth #726 at EDUCAUSE or visit the company's website.

About AVST
With more than 30 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST.com) is a trusted developer of software-based Unified Communications (UC) solutions for businesses of all sizes.

Our passion is to develop communications solutions that transform the productivity of individual workers, teams and businesses while leveraging the value of their existing and evolving IT infrastructure.

Thousands of businesses worldwide rely on AVST to meet their “mission-critical” communications requirements today, align their business with key trends and, with the world-class interoperability of AVST’s UC solutions, provide a bridge to their digital future.

Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Telecom / Wireless / VoIP / IPTV Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: AVST - Applied Voice & Speech Technologies

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Telecom / Wireless / VoIP / IPTV articles,
CATCH Visitors via Your Competitors Announcements!


AVST Highlights UC Applications that Facilitate the Always-Connected Mindset At EDUCAUSE

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
AVST | EDUCAUSE
Contact: Press Office - AVST.com 
949-699-2300 info[.]avst.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any AVST - Applied Voice & Speech Technologies securities in any jurisdiction including any other companies listed or named in this release.

Telecom / Wireless / VoIP / IPTV via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Press Releases From AVST - Applied Voice & Speech Technologies / Company Profile


Read Telecom / Wireless / VoIP / IPTV Most Recent Related Press Releases:

Scottish Fire and Rescue Service Selects Motorola Solutions’ Control Room Solution to Transform Emergency Services Operations
Grandstream Releases New ATA's and VoIP Gateways
Cleveland Cavaliers Select CommScope to Power 5G Connected Fan Experience At Rocket Mortgage FieldHouse
Adtran and Candela Advance Wi-Fi 7 Adoption with Modular Testing Solution
NEC Launches End to End Private 5G Solution with Cisco
Qualcomm Unveils Snapdragon 8 Elite with the World’s Fastest Mobile CPU
Belo Horizonte City Hall Streamlines Integrated Management of Incidents and Operations with Motorola Solutions
Motorola Solutions Connects Law Enforcement to Real-Time 9-1-1 Intelligence for Faster, Better-Informed Response
Tyne and Wear Fire and Rescue Service UK to Deploy Motorola Solutions’ Cloud-Hosted Control Room Solution
Tantalus’ TRUSense Cellular Gateway Receives Certification from FCC

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
.



PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  Limelon Advertising, Co.

Visit  RightITnow, Inc.







 
  ©2005-2024 PRZOOM - Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today