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PRZOOM - /newswire/ -
Jessup, MD, United States, 2007/02/03 - BMW Motorrad USA has released their Dealer Performance Rankings for 2006. Bob’s BMW has taken the top spot again for dealerships in the United States, ranking number one overall on the combined Consumer Satisfaction Index (CSI).
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Bob's BMW is ranked against the major dealers, specifically, those who have sold 150 or more new BMWs during preceding year. The combined CSI score is the result of interviews conducted by an independent company with customers who purchased new motorcycles in 2006, and is based on customers’ interactions with both the sales and service departments. Bob’s BMW is ranked tenth in the nation for BMW units sold, not counting authority (police) motorcycles.
Bob’s BMW owner Bob Henig has built this award winning dealership by making the BMW ownership experience the best it can be for each rider, not just at the time of sale, but for many years afterward. Henig is gratified that his customers understand that the words at the top of his company’s website, “We don’t just sell motorcycles, we build relationships,” are not just an empty slogan but a way of life at the dealership.
Bob’s BMW Motorcycles and Vespa Columbia (bobsbmw.com) is one of the largest, most respected BMW motorcycle and Vespa dealerships in North America, and the winner of several awards for overall dealer excellence, customer satisfaction, and community service. Bob's impressive SuperStore, convenient to riders throughout the Washington DC, Baltimore, and Northern Virginia region, is the destination of choice for BMW Motorcycle enthusiasts from far and wide.
Bob's is a national leader in sales and service of new and used BMW motorcycles, and since 1981, has won praise for their huge inventory of genuine BMW parts, accessories, and apparel. Bob's also specializes in high quality Used BMW motorcycle parts as well as hard-to-find Vintage BMW parts and accessories. One visit or one phone call to Bob's opens up the whole world of BMW Motorcycles.
Visit Bob's BMW online or at the SuperStore, situated conveniently between Baltimore and Washington just off of Interstate 95.
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