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Recent Articles  Industry   Published  Frost & Sullivan Recognizes Epsilon for Its Feature-Rich, On-Demand Network-as-a-Service Platform, Infiny Customer Service / Call Center 2021/09/01 More Frost & Sullivan Recognizes Cisco as a Leader of Growth and Innovation in the North American Enterprise Cloud Contact Center Market Customer Service / Call Center 2021/08/25 More SugarCRM Lauded by Frost & Sullivan for Delivering Exceptional Value to Customers with Holistic SFA Solutions Customer Service / Call Center 2021/07/15 More 8×8 Lauded by Frost & Sullivan for Powering Highly Collaborative Workplace Environments Customer Service / Call Center 2021/07/13 More Teleperformance Earns Acclaim from Frost & Sullivan for Dominating the Colombian Contact Center Outsourcing Market Customer Service / Call Center 2021/05/28 More AI- and Cloud-based CPaaS Platforms Enable A True Omnichannel Experience Across Generations and Preferred Communications Types Finds Frost & Sullivan Customer Service / Call Center 2021/05/06 More HGS Digital Recognized by Frost & Sullivan for its Complete Social Media Customer Care Solution Customer Service / Call Center 2021/05/03 More AeC Lauded by Frost & Sullivan for Employing A Mix of Technology and Human Expertise Customer Service / Call Center 2021/03/25 More Atento’s Next Generation Services Acknowledged by Frost & Sullivan for Helping Clients Deliver Differentiated Customer Experiences Customer Service / Call Center 2021/03/10 More ibex Acclaimed by Frost & Sullivan for Leading the CALA Customer Experience Outsourcing Market with its BPO 2.0 Model Customer Service / Call Center 2021/02/04 More OneLink Earns Acclaim from Frost & Sullivan for Its Customer-focused Approach to Process Automation in Contact Centers Customer Service / Call Center 2020/10/20 More Content Guru Commended by Frost & Sullivan for Offering Superior Customer Engagement with its Advanced CCaaS Solutions Customer Service / Call Center 2020/09/17 More Avaya Acclaimed by Frost & Sullivan for Elevating Contact Center Workforce Engagement Management with its OneCloud™ Portfolio Customer Service / Call Center 2020/07/02 More Contact Center Service Providers Compete Over Automation Technologies to Gain Competitive Edge in Latin America Finds Frost & Sullivan Customer Service / Call Center 2020/02/13 More AlmavivA Lauded by Frost & Sullivan for its Strong Focus on Customer Experience in the Latin American Contact Center Market Customer Service / Call Center 2020/02/05 More

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