PRZOOM - Newswire - Free Press Release Distribution - Customer Service/Call Center http://www.przoom.com/ Recent Customer Service/Call Center - PRZOOM Press Releases - NewswireToday Headline News - Visit PRNewswireDistribution.com Fri, 25 Jul 2008 01:38:43 -0400 Customer Service/Call Center rss20 by http://www.przoom.com/ newsfeed_888@przoom.com images/nophoto.gif AnswerNet Network Marks Ten Years in the Teleservices Industry PRZOOM - Newswire (press release) - 07/24/2008, Willow Grove, PA United States - Company looks forward to future growth as it celebrates its first decade http://www.przoom.com/news/37498/ 07/24/2008 Customer Service/Call Center images/nophoto.gif Drishti Soft Solutions Receives A 2008 IP Contact Center Technology Pioneer Award PRZOOM - Newswire (press release) - 07/17/2008, Gurgaon, Haryana India - Drishti’s communications suite applauded for its flexible architecture, high business availability, security, future-proof adaptability, need-based business packaging that yields quick return on investment (ROI) for Contact Centers http://www.przoom.com/news/37171/ 07/17/2008 Customer Service/Call Center images/nophoto.gif New Information Service Launched for Philippines Call Centre Industry PRZOOM - Newswire (press release) - 07/17/2008, Stratford Upon Avon, Warwickshire United Kingdom - In response to growing demand by UK businesses for Philippines Call Centres, Cyber City are launching a new information service http://www.przoom.com/news/37177/ 07/17/2008 Customer Service/Call Center images/nophoto.gif TalktoaDoc.org Chooses Skymol Communicator to 'Get Your Medical Questions Answered' PRZOOM - Newswire (press release) - 07/15/2008, Szekesfehervar, Fejer Hungary - TalktoaDoc, LLC, a new virtual clinic in the United States, has selected Skymol Communicator including live voice, video and text chat communications capabilities to offer live medical counseling to its patients http://www.przoom.com/news/37037/ 07/15/2008 Customer Service/Call Center images/nophoto.gif Diversity of EMEA Favors Localized Agent Performance Optimization System Vendors PRZOOM - Newswire (press release) - 07/14/2008, London, United Kingdom - New analysis from Frost & Sullivan, EMEA Agent Performance Optimization Markets, finds that the market earned revenues of €146.6 million in 2007 and is estimated to reach €316.5 million in 2014 http://www.przoom.com/news/36973/ 07/14/2008 Customer Service/Call Center images/nophoto.gif Call Centre Social Network Gets 1000th Member PRZOOM - Newswire (press release) - 07/14/2008, Shipston-on-Stour, Warwickshire United Kingdom - The social network for call centre professionals now has its 1000th member despite only being formed in December 2007 http://www.przoom.com/news/36994/ 07/14/2008 Customer Service/Call Center images/nophoto.gif Asia-Pac Contact Centre Industry Unaffected by U.S Woes, Sees Good Growth PRZOOM - Newswire (press release) - 07/15/2008, Singapore, Singapore - The current economic slump in the US has not had a major impact on the Asia-Pacific contact centre applications market in 2007 http://www.przoom.com/news/37030/ 07/15/2008 Customer Service/Call Center images/nophoto.gif Rob O'Malley to Head Up Cyber City's UK Arm PRZOOM - Newswire (press release) - 07/10/2008, Stratford Upon Avon, Warwickshire United Kingdom - Cyber City have announced that Rob O'Malley will join them as their UK Managing Director overseeing the sales and client management functions within the country http://www.przoom.com/news/36850/ 07/10/2008 Customer Service/Call Center images/nophoto.gif AnswerNet Network Wins Coveted ATSI Award of Excellence PRZOOM - Newswire (press release) - 07/10/2008, Willow Grove, PA United States - Company’s Phoenix, AZ call center wins award for the eleventh time in twelve years http://www.przoom.com/news/36878/ 07/10/2008 Customer Service/Call Center images/nophoto.gif Competitive Differentiation – A Top Priority for Contact Centers PRZOOM - Newswire (press release) - 06/26/2008, Manila, Philippines - Industry thought leaders from the region elucidate on the evolving trends in customer service at the 3rd Annual Frost & Sullivan Customer Contact Asia Pacific Summit http://www.przoom.com/news/36209/ 06/26/2008 Customer Service/Call Center images/nophoto.gif Cyber City Bucks Attrition Trend with 5 Year Employees PRZOOM - Newswire (press release) - 06/16/2008, Stratford Upon Avon, Warwickshire United Kingdom - With call centre attrition rates booming in locations from Belfast to Bangalore. Cyber City Teleservices buck the trend and reward their employees with more than 5 years employment http://www.przoom.com/news/35722/ 06/16/2008 Customer Service/Call Center images/nophoto.gif Growing Demand for Outsourcing Services Holds the Latin American Contact Center Market in Good Stead PRZOOM - Newswire (press release) - 06/11/2008, Buenos Aires, Argentina - With the Latin American economy flying high for the fifth year in a row, businesses are optimistic about their prospects in this region, especially since this pace of growth is expected to be sustained in 2008 http://www.przoom.com/news/35565/ 06/11/2008 Customer Service/Call Center images/nophoto.gif Empiria Group Announces 2nd Annual Optimising Customer Experience Conference in Rome Next 29-30 September PRZOOM - Newswire (press release) - 05/15/2008, Nitra, Slovakia - A strategic conference on developing a programmatic approach to delivering experiences, which engender trust and turn customers into advocates http://www.przoom.com/news/34237/ 05/15/2008 Customer Service/Call Center images/nophoto.gif Procco Builds World-class Contact Centre in Bahrain with Altitude Software PRZOOM - Newswire (press release) - 05/14/2008, Dubai, UAE United Arab Emirates - Powerful but flexible contact center implementation in Bahrain supports innovative Shariah-compliant financial services operations in the Middle East http://www.przoom.com/news/34166/ 05/14/2008 Customer Service/Call Center images/nophoto.gif The Procurement Center Chooses Skymol Communicator for Live Voice and Video Chat Customer Support PRZOOM - Newswire (press release) - 04/29/2008, Szekesfehervar, Fejer Hungary - The Procurement Center, a leading online procurement solution company, has deployed Skymol Communicator live sales and customer service software solution using voice, video and text chat on their website to improve customer service and support http://www.przoom.com/news/33411/ 04/29/2008 Customer Service/Call Center images/nophoto.gif Need for Proactive Customer Care, Collections and Alerts Across Diverse Verticals Drive the Outbound Dialing Markets PRZOOM - Newswire (press release) - 04/08/2008, Palo Alto, CA United States - Fueled by expanded proactive customer care and greater third party collections activity, the combined North American outbound premise and hosted outbound dialing market expects to grow at a robust rate in the next 3-5 years http://www.przoom.com/news/32458/ 04/08/2008 Customer Service/Call Center images/nophoto.gif Foviance and RXPerience Study Reveals Retail Industry is Failing to Embrace Multi-channel Selling PRZOOM - Newswire (press release) - 03/18/2008, London, United Kingdom - The ground-breaking research finds a lack of integration and joined-up thinking across retail channels, which is negatively impacting the quality of customer experience http://www.przoom.com/news/31516/ 03/18/2008 Customer Service/Call Center images/nophoto.gif MansNonno Fashion Visual Company Selects Skymol Communicator PRZOOM - Newswire (press release) - 03/16/2008, Seoul, Korea (South) - MansNonno Visual Company, a leading Korean online fashion store, has implemented live sales and customer service technology from Skymol™ Corporation, a provider of online engagement solutions that facilitate real-time assistance using voice, video http://www.przoom.com/news/31392/ 03/16/2008 Customer Service/Call Center