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  <title>PRZOOM - Newswire - Free Press Release Distribution - Customer Service/Call Center</title>
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  <description>Recent Customer Service/Call Center - PRZOOM Press Releases - NewswireToday Headline News - Visit  PressReleaseNewswireDistribution.com</description>
  <pubDate>Fri, 03 Jul 2009 22:50:11 -0400</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Drishti Announces Customer Assistance Portal to Improve Customer Satisfaction</title>
  <description>PRZOOM - Newswire (press release) - 06/26/2009, Gurgaon, Haryana India - Drishti Soft, a leading provider of communications solutions, today announced the launch of an online knowledgebase to enable first level of basic troubleshooting</description>
  <link>http://www.przoom.com/news/53140/</link>
  <pubDate>06/26/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Drishti Soft Solutions Launches Digium India</title>
  <description>PRZOOM - Newswire (press release) - 06/24/2009, Gurgaon, Haryana India - Drishti Soft Solutions announces Digium India portal</description>
  <link>http://www.przoom.com/news/53021/</link>
  <pubDate>06/24/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Drishti Soft and OutsourceSalesGroup Announce A Strategic Partnership Alliance</title>
  <description>PRZOOM - Newswire (press release) - 06/12/2009, Gurgaon, Haryana India - Drishti reaches out to North American contact center market with its award winning product Ameyo</description>
  <link>http://www.przoom.com/news/52440/</link>
  <pubDate>06/12/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>OnBrand24 Announces New Name to Better Reflect Corporate Mission</title>
  <description>PRZOOM - Newswire (press release) - 06/08/2009, Portsmouth, NH United States - OnBrand24, today announced that it has changed its name from Pike Communications in an effort to better reflect the company’s new corporate mission to offer an expanded suite of services</description>
  <link>http://www.przoom.com/news/52168/</link>
  <pubDate>06/08/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Growth in Outsourced Customer Care Services in Europe, Middle East, and Africa Undeterred Despite Economic Downturn Finds Frost &amp; Sullivan</title>
  <description>PRZOOM - Newswire (press release) - 06/05/2009, Mountain View, CA United States - Outsourcing firms handling call volumes from Europe, the Middle East, and Africa (EMEA) continue to remain competitive and profitable with successful initiatives to contain cost during the global economic downturn</description>
  <link>http://www.przoom.com/news/52120/</link>
  <pubDate>06/05/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Drishti Soft Solutions Launches Ameyo Care</title>
  <description>PRZOOM - Newswire (press release) - 06/04/2009, Gurgaon, Haryana India - Drishti Soft Solutions launches its customer helpdesk, Ameyo Customer Care (ACC)</description>
  <link>http://www.przoom.com/news/52021/</link>
  <pubDate>06/04/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Kenya Gets First Emergency ‘999 Operations Centre’</title>
  <description>PRZOOM - Newswire (press release) - 06/03/2009, London, Greater London United Kingdom - KenCall develops infrastructure for Kenya’s first ‘999 operations centre’</description>
  <link>http://www.przoom.com/news/51965/</link>
  <pubDate>06/03/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Companies Switching to More Flexible Billing Models for Outsourced Call Centres Finds Cyber City Teleservices</title>
  <description>PRZOOM - Newswire (press release) - 06/03/2009, Stratford Upon Avon, Warwickshire United Kingdom - As the recession continues to bite, many companies are looking at how they can achieve the impossible; improve the level of service they offer for an ever increasing demanding customer base at the same time as reducing their costs</description>
  <link>http://www.przoom.com/news/52009/</link>
  <pubDate>06/03/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Info Valley Ltd Announces the Launch of their New Service Offering 'Maxicon'</title>
  <description>PRZOOM - Newswire (press release) - 05/31/2009, Shipston-on-Stour, Warwickshire United Kingdom - Info Valley Limited have announced the launch of their new service offering called Maxicon which has been established to help companies effectively undertake results based telemarketing</description>
  <link>http://www.przoom.com/news/51776/</link>
  <pubDate>05/31/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>724Care BPO Services Opens Additional Delivery Center in the Philippines</title>
  <description>PRZOOM - Newswire (press release) - 05/22/2009, Mandaue City, Cebu Philippines - 724Care, Inc., a premier provider of business process outsourcing (BPO) services, announces the completion of a new cutting-edge Philippines call center</description>
  <link>http://www.przoom.com/news/51438/</link>
  <pubDate>05/22/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Drishti Partners with Concent Indonesia</title>
  <description>PRZOOM - Newswire (press release) - 05/14/2009, Gurgaon, Haryana India - Drishti Soft and Concent Solutions join hands in order to provide contact center solutions in Indonesia</description>
  <link>http://www.przoom.com/news/50990/</link>
  <pubDate>05/14/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Contactual Uses SuiteCloud to Extend NetSuite Management System to Contact Center Organizations</title>
  <description>PRZOOM - Newswire (press release) - 05/12/2009, San Carlos, CA United States - Contactual leverages NetSuite Business Operating System (NS-BOS) to align Customers’ Contact Center and CRM Efforts for better service and greater loyalty</description>
  <link>http://www.przoom.com/news/50879/</link>
  <pubDate>05/12/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Contact Center Industry in Asia Pacific to Cross 3 million Seats by 2014 Finds Frost &amp; Sullivan</title>
  <description>PRZOOM - Newswire (press release) - 05/06/2009, Kuala Lumpur,  Malaysia - Asia Pacific has been a high growth region for the contact center industry. Recent economic downturn has caused a minor set back to the industry but future growth cannot be ignored</description>
  <link>http://www.przoom.com/news/50526/</link>
  <pubDate>05/06/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Alpine Access Launches Consulting Service</title>
  <description>PRZOOM - Newswire (press release) - 05/05/2009, Denver, CO United States - New consulting service leverages Alpine Access expertise to help clients establish internal home-based call center operations</description>
  <link>http://www.przoom.com/news/50376/</link>
  <pubDate>05/05/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>British Philippines Outsourcing Council to Hold its Inaugural Meeting</title>
  <description>PRZOOM - Newswire (press release) - 04/17/2009, Milton Keynes, Buckinghamshire United Kingdom - The British Philippines Outsourcing Council will host its open networking event on May 7th at 5:30pm at Hush in London’s Mayfair Supported by The Philippines Embassy in London</description>
  <link>http://www.przoom.com/news/49560/</link>
  <pubDate>04/17/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>Drishti and Microtel Announces A Strategic Partnership Alliance</title>
  <description>PRZOOM - Newswire (press release) - 04/15/2009, Gurgaon, Haryana India - Drishti Soft Solutions and Microtel enter into a strategic partnership alliance to explore the Call Center market in Malaysia</description>
  <link>http://www.przoom.com/news/49435/</link>
  <pubDate>04/15/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <title>AnswerNet Achieves Prestigious Top 50 Ranking for Inbound Call Centers</title>
  <description>PRZOOM - Newswire (press release) - 04/02/2009, Willow Grove, PA United States - Customer Inter@ction Solutions recognizes industry leader for seventh consecutive year</description>
  <link>http://www.przoom.com/news/48894/</link>
  <pubDate>04/02/2009</pubDate>
  <category>Customer Service/Call Center</category>
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  <photo>images/nophoto.gif</photo>
  <title>Growth Remains Strong in North American Outsourced Customer Care Services Despite Economic Hardship According to Frost &amp; Sullivan</title>
  <description>PRZOOM - Newswire (press release) - 03/24/2009, Mountain View, CA United States - Outsourcing firms handling U.S. call volumes continue to remain competitive and profitable given successful initiatives to contain cost in the phase of high agent turnover</description>
  <link>http://www.przoom.com/news/48351/</link>
  <pubDate>03/24/2009</pubDate>
  <category>Customer Service/Call Center</category>
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