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EBRD Acquires Minority Stake in Call Center Company CallPoint New Europe - €3.0 million equity investment by the European Bank for Reconstruction and Development (EBRD) in local Call Center Company - Callpoint-Group.com
EBRD Acquires Minority Stake in Call Center Company CallPoint New Europe

 

PRZOOM - /newswire/ - Voluntari, Ilfov, Romania, 2011/10/19 - €3.0 million equity investment by the European Bank for Reconstruction and Development (EBRD) in local Call Center Company - Callpoint-Group.com.

   
 
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With an investment to the amount of €3.0 million the European Bank for Reconstruction and Development (EBRD) acquired a minority stake in CallPoint New Europe. The call center and BPO company has delivery sites in Romania (Bucharest) as well as Bulgaria (Sofia and Plovdiv).

The capital will be utilised for expanding the operational capacities of the Company and increasing its competitiveness in the call center and BPO field in Eastern Europe, via investments in technology, human resource and sustainable development of the business.

Although being young (CallPoint was founded in 2004), the company target is to reach a scale of 4000 employees (FTE’s) across the region by 2013. In line with the strategy for sustainable business development, the implementation of ISO 14001:2004 certification has been scheduled.

CallPoint New Europe specializes in four main verticals: Travel & Leisure, Retail & E-commerce, Financial Services, High-Tech and Media (Telecoms, Software and Entertainment). In 2008, Global Finance already invested €1 million in the Company through its Growth Fund. In 2010 CallPoint New Europe marked 64% growth in turnover and appointed 200 new employees versus previous year. Currently the contact centre has 900 employees in 3 delivery sites: Sofia (550), Plovdiv (50) and Bucharest (300). CallPoint is one of the biggest independent outsourcing companies in Eastern Europe.

CallPoint (callpoint-group.com) is ISO 9001:2008 (Quality Management System) and ISO 27001:2005 (Information Security Management System) certified; as well as a PCI DSS Compliant Service Provider.

 
 
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Agency / Source: Callpoint New Europe

 
 

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EBRD Acquires Minority Stake in Call Center Company CallPoint New Europe

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Contact: Iulia Borcaias - Callpoint-Group.com 
+40 314230295 iulia.borcaias[.]callpoint-group.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Callpoint New Europe securities in any jurisdiction including any other companies listed or named in this release.

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