Free press releases distribution network?

More news: Software
Agency / Source: FinancialForce

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



New Research Reveals the Missing Link for Professional Service Organisations Using Salesforce CRM - SPI Research shows Salesforce CRM customers outperform their counterparts in sales metrics, but lag the industry in tapping the benefits of integrating CRM and PSA
New Research Reveals the Missing Link for Professional Service Organisations Using Salesforce CRM

 

PRZOOM - /newswire/ - San Mateo, CA, United States, 2011/09/15 - SPI Research shows Salesforce CRM customers outperform their counterparts in sales metrics, but lag the industry in tapping the benefits of integrating CRM and PSA.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

FinancialForce.com, the cloud applications company, and research and consulting firm Service Performance Insight (SPI) today revealed findings of a joint benchmark study of Salesforce CRM customers in the professional services industry, Salesforce CRM and PSA Integration, at Cloudforce '11.

Previous SPI research showed that Salesforce CRM is the dominant front office solution in the professional services industry. The new research showed that by moving to the cloud, Salesforce CRM customers have achieved higher bid-to-win ratios, greater average revenue per project, and a better deal pipeline as compared to users of other third party and home grown CRM systems.

However, the study also highlighted areas where salesforce users lagged their peers, particularly in PSA integration. In a previous benchmarking study, SPI showed that the true power of CRM for service organisations can only be realised when it is integrated with PSA. Surprisingly, the new research showed that Salesforce CRM customers have low levels of integration with PSA among leading CRM apps used by PSOs.

Based on data from more than 200 professional services organisations (PSOs), the new research demonstrated that PSOs can significantly improve their performance by better integrating their CRM and PSA systems. Companies that integrated their CRM and PSA systems reported larger project backlogs, improved executive visibility, superior bid-to-win ratios, greater percentages of revenue from new clients, more projects delivered on-time, a higher percentage of billable employees, and higher billable utilisation.

“Service Performance Insight’s research proves beyond the shadow of a doubt that integrated CRM and PSA provide the winning foundation for today’s service organisations,” said Jeanne Urich, managing director, SPI. “With FinancialForce PSA and FinancialForce Accounting both built on the Salesforce Force.com platform, relief is in sight to break-down traditional functional and application stove-pipes in favor of an integrated view from prospect to project.”

“SPI Research has demonstrated the bright future provided by integrating sales with service execution,” said Jeremy Roche, CEO, FinancialForce.com. “With the addition of FinancialForce PSA, companies can truly take advantage of the benefits of CRM and PSA integration.”

Earlier this year, FinancialForce.com enhanced its offerings for professional service organisations by launching FinancialForce Services Resource Planning (SRP), which enables PSOs to manage their people, projects, and financials in one integrated services management application. FinancialForce SRP is the first complete solution built entirely on Force.com. Combining Salesforce CRM, FinancialForce PSA, and FinancialForce Accounting, the solution helps PSOs sell, deliver, and bill projects collaboratively and overcome the obstacles found in a siloed or fragmented systems approach. Because CRM, PSA, and Accounting teams share the same system and the same information, processes are far more efficient and customer visibility is dramatically improved. FinancialForce SRP also uniquely leverages Chatter, Salesforce.com’s leading social media application for business, to create collaborative and social ecosystems around each individual project. The result is complete alignment of sales, services, and finance teams working in one collaborative environment on Force.com.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: FinancialForce

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


New Research Reveals the Missing Link for Professional Service Organisations Using Salesforce CRM

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Emma (Hoyle) Keates - FinancialForce.com 
1-866-743-2220 ekeates[.]financialforce.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any FinancialForce securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From FinancialForce / Company Profile


Read Software Most Recent Related Press Releases:

LDiscovery Completes Acquisition of Kroll Ontrack
SYSPRO Opens a New Office in Nairobi, Kenya
Rocket Servergraph Professional Now Supports IBM i
JDA Solutions Selected by Coca-Cola FEMSA Mexico to Support its Innovative Supply Chain
CommutAir Leverages The Weather Company, an IBM Business, to Harness the Power of Big Data from the Tarmac
Leading Independent Research Firm Cites TIBCO as a Strong Performer in Insight Platform Report
Saba Named a Leader in Learning and Performance Management
Infor Recognized as Top Retail Software Provider in 2016 RIS News LeaderBoard
IBM Debuts Blockchain Ecosystem to Help Accelerate Growth of Networks on Hyperledger Fabric
Permanent TSB to Improve Contact Centre Performance and Compliance with Noble Systems Composer Real-Time Speech Analytics

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  JobsWare.com

Visit  BizJobs.com







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today