MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Cedar Point Amusement Park, the flagship park for Cedar Fair Entertainment Company, has implemented MICROS Simphony for the park’s point of sale and MICROS OPERA as the property management system for the park’s six lodging properties. Over 400 MICROS Workstations are implemented throughout the number-one rated park’s restaurant and concession areas, including the MICROS Keyboard Workstation 270 (KW270), a new point of sale client for Simphony, and the MICROS Workstation 5A (WS5A), operated on Cedar Point’s wireless infrastructure.
The fully integrated solution installed at Cedar Point ties both the point of sale transactions in the amusement park to the guest’s hotel account at the park’s six properties: Hotel Breakers, Sandcastle Suites, Lighthouse Point, Camper Village, Breakers Express, and Castaway Bay. A customized OPERA integration to Cedar Point’s park ticketing system allows guests to charge their park ticket to their hotel room, significantly improving customer service and check-in times. By leveraging the data available in Simphony’s reporting module, Cedar Point was able to dramatically reduce its end of day processing time.
“MICROS Simphony and OPERA together have greatly improved our internal processes and decreased time spent behind the scenes, allowing our employees to focus on what matters most -- improving the experience of our guests,” stated Jim Rein, Vice President Information Systems. “By deploying these advanced technologies throughout our amusement park and lodging properties, we are well positioned to move forward with our goals for future developments.”
“We are thrilled to be selected by Cedar Fair Entertainment Company to fulfill the technology requirements for its enterprise,” stated Dan Bell, Vice President of MICROS Leisure and Entertainment Business Unit. “We understand Cedar Point’s need to be at the forefront of technological innovations, and the value placed on providing exceptional customer serivce. We look forward to growing and expanding our partnership with this renowned company.“
About Cedar Point
Founded in 1870, Cedar Point (cedarpoint.com) is the number-one rated amusement park in the world. Located in Sandusky, Ohio, the park and resort is home to numerous roller coasters and rides, restaurants, hotel properties, and the Soak City Waterpark. More than 3 million guests from around the globe visit the amusement park each summer to view Cedar Point’s ever evolving and innovative attractions and enjoy its beautiful setting on the shores of Lake Erie.
About MICROS Systems, Inc.
MICROS Systems, Inc. (micros.com) provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing. You can also visit the MICROS website or send an email to info[.]micros.com.
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