PRZOOM - /newswire/ -
Charlotte, NC, United States, 2006/10/17 - PayStream Advisors, Inc., which specializes in financial automation research and consulting, will conduct a Webinar on consumer payments automation titled "Capitalizing on Changing Consumer Preferences" on Thursday, October 19 at 2PM EST.
Particularly useful to business leaders in consumer billing, finance and treasury, healthcare, accounts receivable and accounts payable, this online learning event will focus on current consumer payment behavior, trends that are altering the payment landscape, the role of technology in addressing collections payments, and a five-step framework that corporate managers can use to optimize their payment strategies.
Driven by their thirst for greater convenience and control, consumers are aggressively exploring new payment options even as they continue to rely on paper checks. Credit cards, debit cards, and Automated Clearing House (ACH) transactions are rapidly gaining acceptance at the expense of checks. At the same time, consumers are increasingly comfortable transacting over the telephone and Internet.
To keep pace with these developments and satisfy their customers, billers must rethink their payment strategies. Their challenge lies in balancing their customers’ preferences against the cost and complexity of adding—and integrating—additional payment options. It is critical that billers find this equilibrium point because their choice of a strategy will directly affect a range of factors, from customer satisfaction and retention to marketing effectiveness, collection times, and processing costs.
PayStream Advisors is preparing a buyer’s guide and vendor analysis report to provide an update on the rapidly emerging consumer billing and payment automation landscape specifically targeted toward large and medium biller organizations. This 60-70 page report aimed at Fortune 1000 managers in billing, collections and customer service will analyze consumer billing and payment automation solutions and providers of electronic payment services.
The report, which is targeted for publication later this year, is intended to help financial managers and IT buyers make vendor and technology selection decisions as they evaluate new automation strategies and solutions. In this report, we are focusing on solutions and tools that facilitate the automation of consumer bill payments via the telephone or the Internet. The report will provide valuable insights into new trends in these areas and feature profiles of six to eight leading vendors in this space who have strong capabilities and product strategies to meet the needs of medium and large corporate accounts payable automation efforts.
PayStream Advisors delivers unbiased, third-party market trend information, assessments of financial automation technology and innovative ideas to business leaders in consumer billing, finance and treasury, healthcare, accounts receivable and accounts payable.