Free press releases distribution network?

Agency / Source: AnswerFirst Communications, Inc.

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



AnswerFirst Answering Service Applies for ATSI Award of Excellence - AnswerFirst Communications applies for the Association of Teleservices International Award of Excellence - AnswerFirst.com
AnswerFirst Answering Service Applies for ATSI Award of Excellence

 

PRZOOM - /newswire/ - Tampa, FL, United States, 2011/08/10 - AnswerFirst Communications applies for the Association of Teleservices International Award of Excellence - AnswerFirst.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

AnswerFirst Communications, an international telephone answering service and customer service solutions company specializing in answering services, virtual receptionist and call center solutions, announced this week that they are applying for the ATSI (Association of Teleservices International) Award of Excellence.

According to their website, ATSI was founded in 1942 and represents 400 of the most sophisticated TeleService agencies in the world; all ATSI members are required to adhere to a specific code of ethics that help to maintain high standards in the teleservices industries. AnswerFirst is a long-standing ATSI member but has not previously applied for the Award of Excellence.

According to ATSI, the Award of Excellence recognizes that excellence requires a level of service that considers the caller first in every aspect of the call; the Award of Excellence program measures operators’ overall quality of service. Excellence makes a caller believe they are the most important person (or their problem is the most important consideration) to the operator or telereceptionist. As part of the Award of Excellence application process, a team of independent, specialized judges contracted by ATSI will place mystery calls to AnswerFirst agents for six months. During these calls, AnswerFirst’s operators will be judged for courtesy, response time, accuracy and overall level of service. If AnswerFirst agents are successful at achieving an 80% overall average score during the six month evaluation period then AnswerFirst may be awarded the Award of Excellence.

Lauren Sands, Call Center Manager at AnswerFirst said,“I’ve been talking to our operators about the ATSI Award of Excellence for the past two years and I am excited that we are taking a step forward and applying. I told our agents that there is no need to be concerned about their performance because if they simply adhere to our quality guidelines 100% of the time that we will have no problem earning the award.”

AnswerFirst Communications, Inc. (answerfirst.com) is based on Tampa, FL and provides answering services, virtual receptionist and call center solutions to customers internationally. For more information about AnswerFirst's answering service and call center solutions please visit their website or call Teri Erickson.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: AnswerFirst Communications, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Customer Service/Call Center articles,
CATCH Visitors via Your Competitors Announcements!


AnswerFirst Answering Service Applies for ATSI Award of Excellence

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Teri Erickson - AnswerFirst.com 
800-645-2616 marketing[.]answerfirst.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any AnswerFirst Communications, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Customer Service/Call Center via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From AnswerFirst Communications, Inc. / Company Profile


Read Customer Service/Call Center Most Recent Related Press Releases:

Dubai Land Department Boosts Citizen Engagement with Altitude-powered Contact Centre
Upstream Works Receives 2016 Industry Champion Award
Frost & Sullivan Commends Teleperformance Egypt’s Ambitious Expansion Plans in Setting up the First Virtual Contact Centre in Dubai
Frost & Sullivan Commends inConcert for Pioneering Leading-edge Solutions for the Latin American Contact Center Applications Market
Upstream Works Software Awarded 2016 TMC Labs UC Innovation Award
Genesys Honors Partner Award Winners at G-Force 2016 Customer Engagement Conference
Frost & Sullivan Recognizes Five9 with 2016 Customer Value Leadership Award For its Focus on Improving Customer Experience in the Global Cloud Contact
Frost & Sullivan Commends Interactive Intelligence for its Industry-leading Growth in the Cloud Contact Center Applications Market
Genesys Launches Omnichannel Customer Service Benchmarking Tool
Genesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience Company

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  Triggr & Bloom

Visit  La Bella Bakery Artisan Bakery Arizona

Visit  BizJobs.com







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today