Avisena, one of the nation's leading providers of revenue cycle management software, services and business solutions for the healthcare industry, has partnered with Intuit Health to improve the way its physician practices and their patients communicate, while offering an easier way to collect and pay medical bills online.
Through the agreement, the Intuit Health patient portal online bill pay, budget payment plans, virtual card swipe and Ask a Biller solutions will soon be available to a minimum of 50 Avisena practices located throughout the southeast. Hundreds more Avisena practices are expected to be deployed over the course of the agreement. Intuit Health is the healthcare unit of Intuit Inc.
"Avisena is one of the premier revenue cycle management, patient reimbursement and medical billing software companies in the Southeast," said Steve Malik, president and general manager of Intuit Health. "Helping patients understand their medical bills and offering the convenience of online bill payment can drastically reduce a practice's outstanding accounts receivables, bad debt expenses, and the number of patient bills going to collection. Through this relationship, Avisena practices will be able to increase collections, reduce costs and improve patient satisfaction."
Online Payments Means On Time Payments
In the last 12 months, patients have paid more than 368,000 medical bills using the Intuit Health patient portal. Patients using the portal and bill pay solution paid their bills 18 days faster, are more also satisfied, make fewer phone calls to the doctor's office, and complain less often about waiting room times and filling out redundant forms. As a result, portal clients spend less time mailing and calling patients, while staying on schedule.
"Integrating Intuit Health's innovative set of patient engagement tools into our suite of solutions helps meet the financial, administrative and clinical needs of our clients," said Joseph Radigan, chief executive officer of Avisena.
"We're committed to providing products and services that streamline our client's communication with patients, while increasing revenue, reducing costs, and simplifying their administrative burden," Radigan said. "The combination of Intuit's professionalism, integrity, history of making complex things simple, and the addition of the rich functionality of their patient portal further advance this commitment to our client partners."
Growing Demand for Patient Portals
Intuit Health's patient portal currently enables more than 4 million patients and 44,300 providers nationwide to easily and securely communicate and accomplish important tasks online. Patient demand, provider need and government incentives have driven 1.5 million new patients and 18,250 providers to start using the portal in just that last 12 months.
Patients and doctors have used the Intuit Health patient portal more than 42 million times in the last year to complete medical forms and pre-register, request medical appointments and prescription refills, understand and pay medical bills, receive lab results and clinical summaries, conduct virtual office visits, ask clinical questions and resolve administrative issues.
About Intuit Health
Intuit Health (intuithealth.com), the largest independent patient portal provider in the country measured by either patients or providers using our system, improves healthcare by developing groundbreaking clinical, administrative and financial services that connect providers and patients. We've combined Intuit's legendary approach to simplifying complex tasks with Medfusion's expertise in provider-patient communications. The result: It's easier than ever to understand and pay medical bills, get lab results, schedule appointments, and give patients timely electronic access to their health information.
Intuit Health is part of the MGMA AdminiServe® Partner Network and a Member Advantage partner for the American Academy of Family Physicians.
Avisena (avisena.com) is a revenue-cycle management company that provides fully-integrated software and comprehensive support services to help physician practices increase collections, reduce costs, and improve operating efficiency. Based in Miami, the Company delivers on-demand insight into practice productivity and results that optimize workflow and improve financial performance. For more information, call 877-889-4117.
Intuit and the Intuit logo, Intuit Health, among others, are registered trademarks and/or registered service marks of Intuit Inc. in the United States and other countries. Other parties' trademarks or service marks are the property of their respective owners and should be treated as such.