PRZOOM - /newswire/ -
Hollywood, FL, United States, 2011/08/03 - WomenCertified announced today that PROTOCOOL Cooling Solutions has been awarded the Women’s Choice Award for Excellence in Customer Experience - WomenCertified.com.
PROTOCOOL Cooling Solutions participated in our program in June 2011. WomenCertified conducted an audit survey of their database to make sure it was adhering to the standards set forth in the WomenCertified program. These included providing quality service on air conditioning systems, providing the best products, services and prices, women friendly customer service, maintaining a top-quality facility, participating in community and charitable activities and other practices that create a positive atmosphere for women customers.
These standards were confirmed through the WomenCertified survey with PROTOCOOL Cooling Solutions scoring excellent in several areas including ease of appointment setting, the caliber of service and the manner in which it is delivered by their technicians. In fact, more than 98% of the women polled said they would definitely recommend PROTOCOOL Cooling Solutions to their family and friends.
“PROTOCOOL Cooling Solutions is really a gold standard when it comes to women friendly service, and we are proud to award them the Women’s Choice Award by WomenCertified,” said Delia Passi, Founder of WomenCertified and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. “We are proud of PROTOCOOL Cooling Solutions for taking ownership of their customer experience and creating a business environment that bucks the trends and continues to provide exceptional service both to women and men alike.”
“We are very excited to be awarded the Women’s Choice Award by WomenCertified,” said Chris Pompilio, President of PROTOCOOL Cooling Solutions. “We learned a lot from the Women Certified program and continue working hard to maintain the high standards it promotes. WomenCertified has helped us to improve our relationships and to outwardly demonstrate our commitment to our clients.”
About PROTOCOOL Cooling Solutions
Providing their clients with comfort is their passion, and what they have enjoyed perfecting over the years. They are interested in “earning” the business of those who are searching for quality and value. They are not your typical contractor, and it would be their pleasure to handle your project. The reality is, if you trust them with your project, it will be completed as promised. It will be 100% Right. That’s our Guarantee. Period.
If you insist of finding a professional company you can trust, they are your perfect fit. They have earned their reputation over the years, one client at a time.
The WomenCertified Women’s Choice Award program (womencertified.com) honors businesses with the exclusive WomenCertifed Seal - the only award that recognizes companies who meet and exceed the female consumers’ high standards of sales and service. When a company bears the WomenCertified seal, it serves as an accolade for a commitment to achieving higher standards of customer service.