Free press releases distribution network?

Agency / Source: Bob Little Press & PR

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Day One Solution Showcased on e-Learning Centre - Leeds-based Day One’s Systems Training solution has been reviewed and selected to be showcased by Learning Light, operators of industry leading website 'e-LearningCentre.co.uk ', as an exemplar of a modern, effective systems training solution
Day One Solution Showcased on e-Learning Centre

 

PRZOOM - /newswire/ - St Albans, Herts, United Kingdom, 2011/07/21 - Leeds-based Day One’s Systems Training solution has been reviewed and selected to be showcased by Learning Light, operators of industry leading website 'e-LearningCentre.co.uk ', as an exemplar of a modern, effective systems training solution.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Education/e-Learning/Training Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

“We are delighted how well our system has been received by our clients and that it’s had such a positive review from Learning Light,” said Day One’s Training Director, Elaine Teal. “We knew we had a fantastic product, but it’s great to be told so by leading industry experts as well as by our customers.”

The solution, which focuses on bespoke simulated tasks accessed via the ‘cloud’ from a third party hosted training portal, has been successfully deployed for Induction training across telephony in one of the UK’s largest high street banks.

According to Learning Light’s David Patterson, the system ‘is one of the most evolved system simulations for call centre training there is’, and yet is achievable for smaller organisations.

“Unlike other solution providers who have a charging structure based on user numbers, the Day One Systems Training Solution comes with a no-cost enterprise-wide licence,” explained Teal,“and we provide a 24 hour helpdesk support package.

“We’ve evolved our system in to a web based solution and developed some unique expertise in contact centre training,” she continued. “We’ve overcome all the issues that a demanding client in the regulated and fiercely competitive financial services industry has thrown at us.

“The portal, website, LMS and support systems are all peripheral to the content itself,” Teal pointed out.

“We believe in ‘Learning by doing’. The system simulations are built using our ‘Learn, Try, Apply’ methodology and development software which ensures that the simulation environment is as near real as you can get it, while the storyline behind each scenario reflects real customers and real situations.”

Learning Light’s review comments: ‘This is a major step up from flat e-learning with screengrabs and text boxes. This is as about as realistic and as immersive as you can get.

‘The data rendered as part of the simulation is dynamic. Learners don’t just repeat the same old scenario time and time again.

‘Full simulations of interactions are made with the replication of real scenarios requiring the management of complex client requests. These tasks require the learner to access multiple systems and are replicated with absolute accuracy.

‘Indeed the training department can tweak the simulations to render data that reflects differing demographics – ethnicity, gender and age of customers for example. No learning interaction is ever the same.’

“We do have another trick up our sleeve” added Day One’s Technical Director, Andy Cottier,“This is the ‘buddy mode’, which takes the simulated call one step further by linking up pairs of delegates - or a trainer and a delegate - over the web and serving up a customer brief to one participant, and the simulated system to the other.

“Once the ‘customer’ has phoned their buddy, the other delegate is immersed in an environment which sounds, looks and feels as much like the real thing as it is possible to get without actually ‘going live’.”

About Day One
Day One Technologies Ltd (e-learningcentre.co.uk) has been providing bespoke system training for call centres since their set-up in 1997. Day One’s e-learning system can be used as a self-paced solution or as part of a blended training approach and is provided with extensive Management Information facilities.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Education/e-Learning/Training Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Bob Little Press & PR

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Education/e-Learning/Training articles,
CATCH Visitors via Your Competitors Announcements!


Day One Solution Showcased on e-Learning Centre

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Bob Little - BobLittlepr.com 
+44 1 727 860405 bob.little[.]boblittlepr.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Bob Little Press & PR securities in any jurisdiction including any other companies listed or named in this release.

Education/e-Learning/Training via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Bob Little Press & PR / Company Profile


Read Education/e-Learning/Training Most Recent Related Press Releases:

Pearson Partners with iCare to Deliver Evidence-Based Electronic Health Records Learning Experience for Nursing Students
CloudQast Adds Features to its Video-based Learning Platform
Lithan Invests 10 Million Dollars to Align with SkillsFuture Movement
CloudQast Launches Two Legislation-related Generic E-learning Programmes
Learning Objects Releases Comprehensive, Competency-Based Learning Platform
Encertify Has Joined Hands with VMEdu, Inc. to Promote Training and Certification Programs
Four Innovative Learning Products From Pearson Win 2016 Award of Excellence from Tech & Learning Magazine
Soaring Sky Unveils New Training Opportunity for Aspiring Commercial Drone Pilots
BigMainStreet.com Launches the Experiential Online Business Courses in USA
eXact Learning Solutions Adds A New Authoring Feature to its LCMS

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  JobsWare.com

Visit  La Bella Bakery Artisan Bakery Arizona

Visit  Triggr & Bloom







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today