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Mission-critical Software Installations Receive Critical Care from Seapine Software - Seapine Software's enhanced customer support offering provides support 24x7 to enterprise corporations
Mission-critical Software Installations Receive Critical Care from Seapine Software

 

PRZOOM - /newswire/ - Mason, OH, United States, 2006/10/10 - Seapine Software's enhanced customer support offering provides support 24x7 to enterprise corporations.

   
 
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Due to the large number of enterprise corporations that have implemented Seapine Software products for managing process, change, and quality in their organizations, Seapine recently introduced Critical Care customer support. Seapine Software is a leading provider of application lifecycle management and business process management solutions.

Critical Care provides around the clock access to technical support for critical issues. Designed for companies that leverage Seapine products in mission-critical installations, Critical Care offers customers:

• 24x7 coverage, including major holidays
• Priority routing of issues during business hours
• Thirty minute response time

According to Fred Davidson, director of customer service at Seapine, Critical Care is particularly important to large enterprise customers with geographically-dispersed teams that work 24 hours a day. “Critical issues don’t happen just between 9 AM and 5 PM, Monday through Friday. Instead, they tend to occur when you least expect them or at the worst possible time.

“Critical Care provides access to Seapine’s technical support professionals when the customer needs it most. Knowing that we are never more than a phone call away, day or night, provides an extra sense of security,” added Davidson.

About Seapine Software
Seapine Software, Inc. is a leading provider of application lifecycle management and business process management solutions that empower companies to manage process, change, and quality throughout the enterprise. Over 7,500 companies around the world rely on Seapine’s products to improve efficiency and product quality. Founded in 1995 and located in Mason, Ohio, Seapine Software has offices in North America, Europe, and Asia-Pacific.

 
 
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Mission-critical Software Installations Receive Critical Care from Seapine Software

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Contact: Bob Sadowski, APR - Seapine.com 
513-754-1655 sadowskib[.]seapine.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Seapine Software, Inc. securities in any jurisdiction including any other companies listed or named in this release.

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