Compuware Corporation (NASDAQ: CPWR), the technology performance company, and Ovum, an independent technology research and analysis firm, have published a new whitepaper titled: “Application Performance is in the Eyes of the End User.” The paper explores why end user experience should be a core pillar of an organisation’s application performance management (APM) strategy and provides recommendations on how organizations can evaluate and improve their APM capabilities.
Regardless of whether an organisation’s applications targets internal staff, business partners or consumers, the lifeblood of the business can hinge on the quality of the end user experience. External customers will abandon poorly performing websites, while internal staff will find their effectiveness compromised as internal systems fail to respond. The growing complexity of the application delivery chain makes the task of ensuring a good end user experience much easier said than done, and many enterprises will find their businesses on the line if they are unable to deliver high-performing applications to the end users.
This whitepaper outlines:
• The business impact end user experience can have on the bottom line;
• Why traditional monitoring doesn’t tell the full story;
• The importance of a global view of application performance across the entire application delivery chain – from the data centre through service providers to the end user’s browser or device;
• Implementing the right APM solution and;
• Planning an APM roadmap using an APM maturity model.
Download the whitepaper here: bit.ly/kxEWHM
The Gomez platform is the industry’s leading solution for optimising the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Gomez provides a unified view across the entire application delivery chain, from a user’s browser or mobile device, across the Internet or a corporate WAN, in the cloud, to inside the data centre, eliminating blind spots from the First Mile to the Last Mile.
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About Compuware Corporation
Compuware Corporation (compuware.com), the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world’s most important technologies perform at their best for leading organisations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. websites.