MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce Stoney Creek Inns is the launch customer for the OPERA 9 Channel Management module. MICROS OPERA 9, the next generation in hotel technology, advances OPERA V5 to an Oracle ADF solution delivering functionality through web services. OPERA 9 is a software as a service (SaaS) offering from MICROS that is centrally hosted in the MICROS Data Center, and is being designed to complement, integrate with, and enhance the OPERA V5 thin-client product. The OPERA 9 development team has focused on OPERA Channel Management as the initial module to be released and will unveil additional screens and functionality in a stepped approach.
Features of the new OPERA 9 Channel Management module offer many benefits to its users. Channel Rate Mapping and Channel Room Type Mapping allow the hotel’s Revenue Manager to apply standard rate codes and room types, which the GDS uses to push availability, building consistency for travel agents and a more efficient process. Restrictions Management allows the Revenue Manager to define when particular rates are unavalible or when special requirements apply to specific rates. OPERA 9 permits the property to set sell-limits and then to overbook rooms in accordance with the set levels. The Rate Simulator Tool allows the Revenue Manager to check published room availability details without having to log onto the GDS sites.
“OPERA 9 Channel Management offers a superior feature set and is very user friendly,” said Tracy Hammerman, Revenue Manager for Stoney Creek Inns. “We have chosen to phase our system over to OPERA 9, which coexists with and adds value to OPERA V5. We have found OPERA 9 to be very intuitive and easy-to-use.”
“We advance our leadership position for both MICROS and its customers by continuously developing and expanding OPERA using the latest technological developments and adapting to the changing needs of the hospitality industry,” said Daniel Jubb, Senior Vice President of Hotel Business Unit, MICROS Systems, Inc. “OPERA 9’s new architecture presents many benefits to our customers in an easy-to-use and intuitive format.”
About Stoney Creek Inns (SCI)
The concept behind the Stoney Creek Inns (stoneycreekinn.com) originated with founder and president James H. Thompson in 1994. He pictured a friendly and informal atmosphere reminiscent of a Northwoods lodge, but with all the convenience and comfort of a fine hotel. The first Stoney Creek Inn was opened in Waukon, IA the next year. The idea was highly successful and by 2009, eleven Stoney Creek Inns had opened across the Midwest. Last year, Stoney Creek launched a new brand, Grand Lodge by Stoney Creek, with its first hotel located in Wausau, WI (this is the second SCI lodge in that community). Stoney Creek Inns recently assumed management responsibility for the century-old Historic Park Inn in Mason City, IA. Scheduled to open this summer following renovation, it is the last remaining hotel in the world designed and built by Frank Lloyd Wright.
About MICROS Systems, Inc.
MICROS Systems, Inc. (micros.com) provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website or send an email to info[.]micros.com.
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