Free press releases distribution network?

Agency / Source: Check Point Software Technologies Ltd

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Check Point Wins 2011 Award for Best Web Support Site - The association of support professionals recognizes check point for exceptional web support design, implementation and customer experience (Nasdaq: CHKP)
Check Point Wins 2011 Award for Best Web Support Site

 

PRZOOM - /newswire/ - Redwood City, CA, United States, 2011/05/31 - The association of support professionals recognizes check point for exceptional web support design, implementation and customer experience (Nasdaq: CHKP).

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Security/Anti-Spam Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Check Point® Software Technologies Ltd, the worldwide leader in securing the Internet, was announced a winner of “The Ten Best Web Support Sites of 2011” by The Association of Support Professionals (ASP) for a third year, recognizing Check Point’s excellence in online service and support. The Check Point Support Center features enhanced knowledge base resources, user forums, as well as Live Chat and Remote Access capabilities that have contributed to improved customer satisfaction rates.

"For most technology companies, web support sites have become the primary channel for interacting with their user community and often a well-executed web support strategy leads to more customer loyalty,” said Jeffrey Tarter, executive director of the Association of Support Professionals. “Check Point has developed a site with a rich set of features, all elegantly integrated in terms of navigation and logical workflow. For users, the Check Point site delivers a very friendly customer experience.”

The ASP award winners were determined by a panel of judges with expertise in web support using a scoring system based on 25 separate criteria, including overall design, navigation, search implementation and customer experience. Check Point’s solutions and real-time support ensure customers have 24/7 access to the critical resources they need to keep their organizations protected.

“When it comes to IT security and support, every minute counts. Customers need to have confidence in their security systems and the resources available to ensure their networks and data remain protected at all times,” said Sharon Schusheim, vice president of technical services at Check Point Software Technologies. “With a commitment to this initiative, our team of experts changed the way we create and share technical knowledge with customers and developed new tools and methods of real-time communication. We are honored to be recognized by the ASP for our leading support capabilities.”

Key benefits of the Check Point Support Center include:

• Enhanced Search and Knowledge Base Content: Customers can easily navigate through the Check Point Knowledge Base that includes over 20,000 resources across all Check Point products. Users also benefit from utilizing new “How To” guides and advanced technical documents.

• Real-time Support with Live Chat and Remote Access: Remote Access capabilities enable technical engineers to take hold of the customer’s interface to resolve the service request while the customer “watches and learns” in real-time. In addition, Check Point Live Chat enables customers to engage directly with engineers for instant response. Check Point Live Chat has proven to be an effective method of support, increasing the number of customer service requests resolved on day one by 20 percent.

• Community User Forums: Check Point’s Support Center features a live feed of popular security topics, products and discussions forums, promoting a rich exchange of information between user and partner communities.

Check Point’s Support Center website is an essential part of the tools and resources provided to customers, partners and the growing community of over 70,000 security professionals certified through Check Point’s industry-leading CCSA, CCSE, CCEPE and CCMA programs. For more information about Check Point’s Support Center and latest training and certifications, visit the website.

“With hundreds of support and professional services engineers around the globe, we remain committed to maintaining exceptional customer satisfaction and will continue to develop innovative support initiatives to address customer needs,” concluded Schusheim.

About Check Point Software Technologies Ltd
Check Point Software Technologies Ltd. (checkpoint.com), the worldwide leader in securing the Internet, provides customers with uncompromised protection against all types of threats, reduces security complexity and lowers total cost of ownership. Check Point first pioneered the industry with FireWall-1 and its patented stateful inspection technology. Today, Check Point continues to develop new innovations based on the Software Blade Architecture, providing customers with flexible and simple solutions that can be fully customized to meet the exact security needs of any organization. Check Point is the only vendor to go beyond technology and define security as a business process. Check Point 3D Security uniquely combines policy, people and enforcement for greater protection of information assets and helps organizations implement a blueprint for security that aligns with business needs. Customers include tens of thousands of organizations of all sizes, including all Fortune and Global 100 companies. Check Point's award-winning ZoneAlarm solutions protect millions of consumers from hackers, spyware and identity theft.

About the Association of Support Professionals
The Association of Support Professionals is an international membership organization for customer support managers and professionals. In addition to its annual “Ten Best” awards, the ASP publishes research reports on a wide range of support topics, including fee-based support, services marketing, financial ratios and support compensation. The ASP also hosts open-access discussion forums and a job board on LinkedIn.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Security/Anti-Spam Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Check Point Software Technologies Ltd

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
IT Security Anti-Spam Computer Security - Purchase keywords tags antivirus software firewall spyware removal virus scan computer security IT Security Anti-Spam malware / Banner Ads!.

 
  Your Banner Ad showing on ALL
IT Security/Anti-Spam articles,
CATCH Visitors via Your Competitors Announcements!


Check Point Wins 2011 Award for Best Web Support Site

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
Check Point® |
Contact: Press Office - CheckPoint.com 
650-628-2070 press[.]us.checkpoint.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Check Point Software Technologies Ltd securities in any jurisdiction including any other companies listed or named in this release.

IT Security/Anti-Spam via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Check Point Software Technologies Ltd / Company Profile


Read IT Security/Anti-Spam Most Recent Related Press Releases:

Frost & Sullivan Acclaims FireEye’s Dominance of the Global Advanced Malware Sandbox Market
High-Tech Bridge and Barracuda Join Efforts to Improve Web Application Security
Barracuda Simplifies Web Application Security for AWS Customers
Dell Unveils High-Performing, Quad Core Wyse 5060 Thin Client Designed for Knowledge Workers
Check Point vSEC Achieves AWS Security Competency
Gatwick Airport Relies on Splunk Cloud to Enhance Performance and Collaboration
For the Fourth Year, Flexera Software Named a Chicago Tribune 2016 Top 100 Workplace
Barracuda Announces Web Security Gateway Updates to Enhance Advanced Threat Protection, and Network Performance
Portnox Wins Top Honors from Frost & Sullivan for its Software-based Network Access Control Solution, the Portnox NAC
Infinera Powers Cloud Scale Networks with New DTN-X Platforms

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  JobsWare.com

Visit  Triggr & Bloom







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today