MetraTech Corp., the leading provider of Agreements-based Billing and Compensation solutions, today announced the release of MetraNet 6.4, MetraTech’s award-winning billing and customer care solution delivered via an on-premise or hosted model. This latest version further extends MetraTech’s leadership in supporting the monetization of fluid and interrelated business relationships across a range of service industries including Cloud Services, Financial Services and Telco.
MetraNet 6.4 introduces significant advances in ease-of-use across all functional touchpoints. For MetraNet users, it introduces a Unified User Interface across MetraCare, MetraOffer and MetraControl. For MetraNet developers and partners, configurability of MetraNet is greatly expanded through additional functionality extensions to Business Modeling Entities and MetraFlow, and for Operations, new reports and tools, including MetraNet Diagnostics, contribute to faster implementation and easier operation.
MetraNet 6.4 will soon be in production at MetraTech's customer, Meeting Zone. According to Tim Duffy, executive chairman at MeetingZone, one of MetraTech's longest-running customers anticipates that upgrading to MetraNet 6.4 will be rewarding. “MetraTech has truly polished the unique and innovative capabilities of MetraNet in Release 6.4. We are excited at the prospect of taking advantage of some of the new capabilities, particularly in the area of streamlined workflow, thanks to the single sign-on that allows us to create tailored, cross-functional views.”
All of these new capabilities help MetraNet customers respond more quickly to the unique individual needs of their own customers, especially those of large enterprise accounts, without compromising performance or scalability. Additional highlights of the release include:
Unified User Interface - The functionality of MetraCare, MetraView and MetraOffer is now easily accessed via a single sign-on, allowing for new levels of connected functionality across the three applications. Using assigned roles and capabilities, tailored views can be created to meet the specific needs of product managers, customer care personnel, and more.
MetraFlow - Improved tools and user interfaces have been added to MetraFlow, the MetraNet high-performance processing engine, to help developers and systems integrators take better advantage of data processing capabilities. For example, a multi-threaded metering tool is now available for developers of applications with highly-concurrent data flows from OLTP clients.
Compound Business Model Entities – Extending the innovation of Business Modeling Entities introduced in Release 6.1, multiple associated entities can be easily added to the data model through a simple GUI-driven process. For example, an existing invoice record can be augmented with fields for “amount under dispute” and “reason for dispute” - all via an easy-to-use, GUI-driven process.The new entities will then be automatically available as needed in workflows, API’s and user interfaces across the entire range of charging, billing, settlement and customer care functionality. In addition, these necessary but additive business entities can be made available for further configuration and automatic persistence throughout MetraNet – all without the time and expense of custom coding or new systems.
“Services industries are under significant pressure to innovate their product offerings as a means of securing market share. Billing system configurability and control are critical ingredients in the race to be first,” said Scott Swartz, CEO of MetraTech Corp. “Our customers and partners can count on MetraNet 6.4 as a strategic asset in their customer-driven innovation efforts.”
MetraTech Corp. (metratech.com) offers a new approach to charging, billing, settlement and customer care enabling organizations to embrace change without compromise. MetraNet, our flagship product, is unique in its ability to automate business processes and business models that address rapidly changing, complex or radical business strategies across any industry for an unlimited number of services. MetraNet is deployed globally by a diverse customer base, including industry leaders such as City of Chicago-O’Hare, Depository Trust and Clearing Corporation, InterCall, Microsoft Online, PGi (Premiere Global Services), and OnStream(National Grid). Our customers use MetraNet to build innovative and successful business models, securely collect revenue, and manage their entire customer lifecycle in some 12 languages, 28 currencies and 90 countries. MetraTech offers a variety of delivery options ranging from licensing to outsourcing. Headquartered in Boston, MetraTech has offices in San Francisco, Munich, Paris, Singapore, Rio de Janeiro and London. MetraTech is a venture-backed, privately held company whose investors include Accel Partners, Bessemer Venture Partners, Meritech Capital and Vesbridge Partners.