U.S.-based companies dominated the top 10 leaders in the 2011 Global Outsourcing 100® list with Accenture continuing to hold the number one position among service providers for the fourth consecutive year and Alsbridge named the top advisor for the first time.
Released today by the International Association of Outsourcing Professionals® (IAOP®), six U.S. companies are ranked among the top 10 service providers along with Accenture, including (5) Convergys, (6) CB Richard Ellis, (7) CSC, (8) NCR and (10) Johnson Controls.
Other companies in the Leaders category of companies with more than $50 million in revenue or 5,000-plus employees are: (2) ISS, Demark; (3) Sodexo, France; (4) Infosys Technologies, India; and (9) Wipro Technologies, India.
The independently judged, opt-in ranking of the world’s best outsourcing service providers and advisors is a respected go-to resource to help customers compare companies using an objective methodology. This is the seventh provider list and third advisor ranking.
The overall results show the continued strength of the global outsourcing industry as well as it diversity across a broad range of industries from IT, HR and R&D to facilities management, real estate, food services and customer relationship management. The list also reflects the industry’s true global nature with these companies operating and employing people around the world.
Despite the economy, total revenue grew 10 percent while employment is up 4.5 percent, down slightly from 6 percent last year, according to information submitted by applying companies.
Designed to replicate the evaluation process that customers use when selecting providers, the final ranking is based on a weighted average of size and growth rate, customer references, demonstrated competencies and management capabilities.
“These firms on the Global Outsourcing 100 are today’s leaders and tomorrow’s rising stars,” said IAOP Chairman Michael Corbett, who led the judges’ panel. “The applicants companies went through a rigorous process that will help them better understand what customers are looking for and present themselves in the best light to win business.”
The Rising Stars category of smaller fast-growing companies that are ranked numbers 76 to 100 provide a snapshot of outsourcing destinations to watch and include Latin and South America. U.S.-based companies also placed well in this segment with 9 percent of the fastest growing companies based here.
The top 10 companies in this category are: (76) Intetics, U.S.; (77) Scicom, Malaysia; (78) Auriga, Russia; (79) CIeNET International, China; (80) Globant, Buenos Aires; (81) Xceed, Egypt; (82) Global eProcure, U.S.; (83) Synygy, U.S.; (84) Bleum, China; and (85) Grupo ASSA, Argentina.
The top 20 advisory firms are all U.S. based other than Quint Wellington Redwood of the Netherlands. This year’s rankings are: (1) Alsbridge, (2) KPMG, (3) TPI, (4) Kirkland & Ellis, (5) EquaTerra, (6) PricewaterhouseCoopers, (7) Booz & Company, (8) Avasant, (9) Quint Wellington Redwood and (10) Morrison & Foerster.
For complete lists and more than 80 sublists with rankings by geography, industry and service areas, visit the website.
The International Association of Outsourcing Professionals (IAOP) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 100,000 members and affiliates worldwide, IAOP (iaop.org) helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses.