PRZOOM - /newswire/ -
Tampa, FL, United States, 2011/04/15 - ConnectWise, the leading business management solution designed exclusively for IT service providers, VARs and MSPs announced that ConnectWise has completed the integration of ConnectWise 2011.2 with Kaseya 2.
These new features will enable MSPs using both solutions to manage business and service processes.
With this integration, alerts and service tickets created in Kaseya service center will automatically sync with ConnectWise. Notes and status changes will sync back and forth seamlessly, assuring that multiple business stakeholders can remain in the loop on customer support issues.
"We are pleased to extend these new capabilities, and it illustrates the trend in our industry towards more integration, more interoperability, and more collaboration," said Jeannine Edwards, Director, ConnectWise Community. "Our respective companies can realize more growth through teamwork."
Designed exclusively for the IT Channel, ConnectWise (ConnectWise.com) is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 50,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation.
Kaseya (kaseya.com) is the leading global provider of IT Systems Management software. Kaseya solutions empower everyone ?? from individual consumers to large corporations and IT service providers ?? to proactively manage and control IT assets remotely, easily and efficiently from one integrated Web-based platform. Kaseya solutions are trusted by IT service providers and a wide variety of industries including: banking, consumer packaged goods, education, financial services, government, healthcare, military, real estate, retail and transportation. The company is privately held and based in Lausanne, Switzerland with over 30 offices in more than 20 countries.
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