CIBER, Inc. is ranked No. 2 among the top IT outsourcing vendors worldwide, according to The Black Book of Outsourcing, the leading independent benchmark for customer satisfaction in the outsourcing industry. CIBER has ranked in the top 10 for overall global outsourcers for the past three years.
The ranking is based on an annual survey, conducted by the Datamonitor Group, that captures ratings and information from executives and others involved in outsourcing decision-making about their experience and satisfaction with outsourcing providers. More than 31,000 service experiences were collected, and customer feedback responses were audited and validated.
“CIBER’s ranking as one of the top 10 global outsourcers for the third year puts it above many assumed industry leaders,” said Eamonn Kennedy, Global R&A Director, Services & Sourcing at Datamonitor. “CIBER has built on its core business of providing application solutions and services, expanding its services to include infrastructure services. CIBER ranking higher than much larger companies clearly indicates that customer focus, strategic solutions and an innovative approach matter more than size of the organization.” For more specific information about the survey, a video featuring Kennedy is available at ciber.com.
“To be consistently ranked among the top global IT and overall outsourcing providers is a true honor for CIBER,” said David Peterschmidt, CIBER Chief Executive Officer,“and a tribute to the sales professionals, solutions architects and consultants, who make it their priority to deliver clients practical, innovative and effective solutions, and exceptional service. The Black Book of Outsourcing stands out as significant for our business and industry because it is based directly on feedback and rankings from users of outsourced services across the globe.”
About CIBER, Inc.
CIBER, Inc. (ciber.com) is a global information technology consulting, services and outsourcing company applying practical innovation through services and solutions that deliver tangible results for both commercial and government clients. Services include application development and management, ERP implementation, change management, project management, systems integration, infrastructure management and end-user computing, as well as strategic business and technology consulting. Founded in 1974 and headquartered in Greenwood Village, Colorado, CIBER has more than 8,500 employees and operates in 19 countries, serving clients in North America, Europe and Asia/Pacific. Annual revenue in 2010 was $1.1 billion. CIBER trades on the New York Stock exchange (NYSE: CBR), and is included in the Russell 2000 Index and the S&P Small Cap 600 Index.
Datamonitor (datamonitor.com) is a leading provider of online database and analysis services for key industry sectors. We help our clients, 5000 of the world's leading companies, to address complex strategic issues. Through our proprietary databases and wealth of expertise, we provide clients with unbiased expert analysis and in-depth forecasts for seven industry sectors: Automotive, Consumer Packaged Goods, Energy, Financial Services, Pharmaceuticals and Healthcare, Technology, Transport and Logistics.