Thermo Fisher Scientific, Inc., the world leader in serving science, today announced that Pilgrim Software has joined the company's Informatics Global Partner Alliance. Tampa, Fla.-based Pilgrim Software, Inc. will provide integrated risk, compliance and quality management solutions to Thermo Fisher's informatics customers operating in highly regulated environments.
Thermo Fisher Scientific offers a proven integrated portfolio of informatics solutions, including laboratory information management systems (LIMS), chromatography data systems (CDS) desktop spectroscopy, document management systems (DMS) and electronic laboratory notebooks (ELN) to customers in regulated industries such as biotechnology, pharmaceuticals and clinical and diagnostic laboratories, as well as regulated process industries such as food and beverage processing and water and environmental testing.
Thermo Fisher's informatics solutions are designed to provide customers with state-of-the-art systems for helping to mitigate risk and maintain compliant processes while producing safe and secure products that meet regulatory requirements and industry standards. Pilgrim's risk, compliance and quality management software integrates fully with existing laboratory and enterprise systems, providing a natural end-to-end solution for Thermo Fisher's customers seeking to remain compliant, minimize risk, reduce costs, and operate more effectively.
Thermo Fisher offers its customers comprehensive solutions to manage and document the risk management process both before and after product are delivered to consumers. Pilgrim Software solutions support this effort.
These include Internal and External Audit Management for raw materials and reagents to assist with regulatory requirements; SOP and secure Document Management Systems; Employee Training and Certification records tracking; Root Cause Analysis of Process of Non-Conformance or Deviation; a Supplier Quality solution, documenting vendor processes and tracking performance by scorecard; as well as instrument maintenance, change management and ad hoc inquiries reporting.
"By extending its proven solution to Thermo Fisher Scientific customers, Pilgrim can serve an expanded range of organizations with its globally recognized process automation platform," said Prashanth Rajendran, chief operating officer of Pilgrim Software. "We look forward to building a productive relationship between our two companies, tapping into complementary product knowledge and industry expertise so we can offer an expanded portfolio of customers a more proactive and predictive quality, compliance and risk management solution framework."
"Our goal is to provide our customers with the most complete solutions possible so that each stage of their operations is defined by seamless and integrated systems that enable faster and more informed decision making," said Dave Champagne, vice president and general manager for the Informatics business at Thermo Fisher Scientific. "By partnering with Pilgrim, we bring compliance full circle by enabling our customers to manage risk and quality processes both before and after the product is delivered to consumers. For our customers in regulated industries, this end-to-end solution will greatly improve their ability to respond to regulators, government overseers and the public during recalls or when their customers complain."
For more information about Thermo Scientific informatics solutions, please call +1-866-463-6522 (US), +44 161 942 3000 (Intl), E: marketing.informatics[.]thermofisher.com.
About Pilgrim Software
Pilgrim Software, Inc. (pilgrimsoftware.com) is a world-leading provider of Enterprise Risk, Compliance and Quality Management solutions for global organizations.
Through its integrated platform, Pilgrim helps organizations manage industry and regulatory compliance, address potential risks, reduce manufacturing costs and improve customer satisfaction. Pilgrim has been named North American Enterprise Compliance & Quality Management Company of the Year - Best Practices by Frost & Sullivan, and winner of its 2010 North American Best-In-Class Customer Value Enhancement Award in the Enterprise Risk, Compliance and Quality Management Market for the Life Sciences Industry.
About Thermo Fisher Scientific
Thermo Fisher Scientific, Inc. (thermofisher.com) is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner and safer. With revenues of nearly $11 billion, we have approximately 37,000 employees and serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as in environmental and process control industries. We create value for our key stakeholders through two premier brands, Thermo Scientific and Fisher Scientific, which offer a unique combination of continuous technology development and the most convenient purchasing options. Our products and services help accelerate the pace of scientific discovery, and solve analytical challenges ranging from complex research to routine testing to field applications.