ESII, SAS, the leading provider of customer flow process management integration technologies to enhance waiting time performances, today announced its participation in the Festival du Point de Vente, Monday 04 April 2011 from 8.30am to 6.30pm - Eurosites – Georges V, Paris.
The Festival du Point de Vente is the "Convention of Merchandising and Marketing At Retail" which brings together the most dynamic and innovative market leaders.
The new ESII application on SmartPhone developed in partnership with neosesame, SmartWait™, enables to display nearby SmartWait™ labeled sites with their waiting conditions. You can select the site nearest the place where you are and who responds to your customer request as quickly as possible. With SmartWait™ system, customers don’t waste their time waiting, they remotely inform the store they are about to come and may even delay their arrival to enjoy a bit more the shopping area.
SmartWait™ allows retail professionals to increase customer loyalty through unique quality service and to offer them a modern, professional and differentiated image.
ESII will also present its solutions "Great Shopping Experience ™" specially dedicated to the retail sector that improve the reception of clients and providing innovative services to actively manage the queue, the wait and the reception between customer and salesperson (check-out lines, deli counters, purchases pick-up, making appointments on the internet or on Smartphone, PDA equipped mobile salesperson, dynamic audiovisual communication to strengthen advertising and informing customers, ...). ESII helps retail industry to multiply buying opportunities in the areas of sales, improve customer loyalty, increase customer satisfaction and optimize resources productivity.
Today ESII solutions have been installed in large retail stores, outlet stores, mobile shops (FNAC, CONFORAMA, IKEA, SFR, SNCF, Nespresso, Air France ...).
Monday 04 April 2011 from 8.30am to 6.30pm - Eurosites – Georges V, Paris
ESII (ESII.com) provides a full complement of technology and services to meet the increasingly sophisticated needs in customer flow process management markets. ESII is dedicated to providing high performance solutions in queue management, goods collection, appointments management, electronic call forward, display and digital signage, interactive kiosks to improve waiting conditions profitability.
ESII is widely recognized as the industry’s leader to optimize customer flow process management with more than 9000 installed sites.
Headquartered in Lavérune, France, ESII operates worldwide with an additional Paris Region office in Créteil, and a Western Region office in Vitré. For more information, visit esii com or E: com at esii.com
ESII, eSirius™, eGestat™, eTurn™, eTrack™, eWelcome™, Cameo™, Diseo™, SmartWait™ are trademarks of ESII.