AuraPortal, a global supplier of Business Process Management (BPM), has today announced the successful deployment of customer related processes Carrefour Financial Services - including Requests, Claims, Mail, A.P.D., etc. - with BPMS technology.
Carrefour Financial Services is in charge of services and products linked to Pass Visa Cards, with two million card holders, together with personal and consumer loans.
Their increased transaction activity drove them to implement BPMS technology instead of increasing costs with new staff, which also ensured quality information with real time decision making.
As a financial institution, the company is obliged to comply with legal regulations and AuraPortal ensures every regulatory compliance requirement is handled swiftly and accurately.
The deal was closed by AFI Consulting, a partner of AuraPortal. AFI's expertise in BPM, together with the exclusive no programming AuraPortal feature, made it possible to present the proof of concept (POC) in only three days- unthinkable with other BPM technologies - ensuring the customer met its "time to market" requirement.
Working with AuraPortal BPMS brings dramatic reductions in time and costs.
About Carrefour Group
Carrefour Group is the second largest world trade company and ranked 33rd on the list of the largest corporations worldwide.
Carrefour has a distribution network of 2,241 establishments (162 convenience stores, 96 supermarkets, and 1.972 discount stores, among others it also has more than 300 centers or complementary service units: opticians, travel agencies, entertainment guides, gas stations, restaurants, real estate agents and finance and insurance agencies.
AURA is a global BPMS (Business Process Management Suite) provider delivering a solution that creates, without the need of IT programming, Business Process Workflow Execution Models. AuraPortal is 100% Web-based, and is complementary to existing ERP and CRM systems.
AuraPortal (auraportal.com) has a presence in 50 countries with more than 350 customers including, among others: Coca-Cola, PepsiCo, Frito-Lay, Toyota, Yamaha, Petroleos Mexicanos (PEMEX), Carrefour, ArcelorMittal, Eletrobras, Saras, Royal KPN, Bristol-Myers Squibb, Sodexo, etc., as well as many Government Agencies and Departments in several countries.
AuraPortal Headquarters are located in North America (Boston) and Europe (Holland) whereas the software development facilities are located in Spain and India.