Following the company's burgeoning success on the U.S. market, Emnos GmbH – subsidiary of the Loyalty Partner Group – has decided to expand its international network. By opening a new branch office in Chicago, the specialist for customer-centric strategies is establishing another key site from which to offer its services and consult-ing expertise. Effective immediately, the legally independent company emnos USA Corp. will be headed up by the Canadian Adam Holyk (34). He is responsible for the entire North American business.
“The cooperation with our US customers like Target Corp. shows that the United States offers enormous potential for our consulting services and retail software tools. Adam is the right person to carry forward Emnos' success story from Europe to America,” says Patrick Rohrbasser, CEO of Emnos.
Before joining Emnos, Adam Holyk was Vice President Client Solutions at Dunnhumby, the “inventor” of the Tesco Clubcard, based out of the New York office. He started his career at the Canadian supermarket chain Loblaws working in commerce and finance. In 2004, Holyk joined Shopper Drug Mart, where he was responsible for Canada's biggest customer loyalty programme Shoppers Optimum.
“Emnos is the industry leader in leveraging customer-centric insights, relying on a robust and proven approach to inform business strategy and deliver value. I am very pleased to join Emnos and look forward to building and growing a successful U.S. business together with my team,” says Adam Holyk, Managing Director, Emnos USA Corp.
Holyk has a BA from the University of Guelph, a JD from Osgoode Hall Law School and a MBA from the Schulich School of Business.
Emnos (emnos.com) is one of the leading service and consulting companies in Europe for “customer-centric growth”. Emnos helps retailers and other companies dealing with end customers to understand their customers' requirements better and to use this understanding to increase the customer focus of their products and services. To achieve this, Emnos analyses customer and transaction data, develops strategies for companies’ product line, price, promotion and communications policies, and provides tools and solutions to support their implementation.
Emnos is part of the Loyalty Partner Group and currently has a workforce of some 100 employees at sites in Munich, London, Paris, Madrid and Warsaw. Its customers include international companies such as Carrefour, Target, Waitrose, Morrisons, Unilever and Coca-Cola. In Germany, Emnos works for the bonus programme Payback, dm-drogerie markt and real, -, to name but a few.
About Loyalty Partner
Loyalty Partner GmbH, one of the leading international providers of loyalty management solutions, operates multi-partner programmes and supplies its clients with performance marketing solutions through Payback. The company also offers all the tools and services needed to implement customer loyalty programmes via emnos and Loyalty Partner Solutions. Loyalty Partner has a workforce of 600 employees. The company is headquar-tered in Munich, with subsidiaries in the U.S., the U.K., France, Spain and Poland. With effect from the first quarter of 2011, Loyalty Partner is a subsidiary of international credit card operator American Express. In the first quarter of 2011, Loyalty Partner is to become a subsidiary of American Express.