AuraPortal, announced that the National Insurance Institute (INS) of Costa Rica, the most important insurance company in Central America, has purchased the BPMS platform of AuraPortal, aiming to reach Business Excellence in a short period of time.
Purchasing the AuraPortal platform will allow INS to automate and optimize the way its departments function internally, as well as its customer relations, all this using BPM Processes, turning INS into one of the most advanced companies worldwide in business process automation and optimization.
For Mr. Julio Bonifacino, Operational Manager of AIC, “optimizing and automating these processes will ensure that INS remains a leader, as well as an efficiently run, and competitive company in the insurance market, while it offers its customers a service that fully satisfies their needs”.
At an early stage, already in the process of analysis, three macro-processes will be launched simultaneously: Assurance, Claims, and Data Modification.
About INS - The National Insurance Institute
The National Insurance Institute (INS) is the most important insurance company in Central America, with 2,500 employees spread across a wide network of Headquarters and Sales offices offering their services to more than one million customers.
It is one of the most solid companies at a regional level. Apart from successfully developing the insurance business, it efficiently manages regimes of Occupational Risks and Compulsory Automobile Insurance, always with a significant sense of social responsibility, something it has shown on several occasions.
It offers all existing kinds of insurance to all types of customers, both corporate and individual, through all possible channels: physical offices, external marketing, telemarketing, hot-line customer service, and online customer service.
About AIC (International Coverage Advisory - Asesoría Internacional de Coberturas)
AIC Group started as a company planning to offer its services to physical or corporate organizations that need to increase their efforts in different areas.
Currently the Group consists of 3 Business Divisions, each one made up of multidisciplinary professionals willing to understand the requirements of the contracting parties and be converted into committed partners, focused on reaching the goals set by organizations.
AIC Group operates in the Central American and Caribbean market, while it is a partner of AuraPortal in Costa Rica.
About AURA (AuraPortal)
AURA (auraportal.com) is a global BPMS (Business Process Management Suite) provider, delivering a solution that creates Business Process Workflow Execution Models without the need of IT programming. AuraPortal is 100% Web-based, and is complementary to existing ERP and CRM systems.
AuraPortal has a presence in 50 countries with more than 350 customers including, among others: Coca-Cola, PepsiCo, Frito-Lay, Toyota, Yamaha, Petróleos Mexicanos (PEMEX), Carrefour, ArcelorMittal, Eletrobrás, Saras, Royal KPN, Bristol-Myers Squibb, Sodexo, etc., as well as a many Government Agencies and Departments in several countries.
AuraPortal Headquarters are located in North America (Boston) and Europe (Holland) whereas the software development facilities are located in Spain and India.
USA: info-us[.]auraportal.com / The Netherlands: info-nl[.]auraportal.nl / Spain: info-es[.]auraportal.com.