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Brighton, Sussex, United Kingdom, 2011/01/13 - Top-flight retail and e-commerce management consultants, Javelin Group, select Sigmer Technologies Ltd to provide their first structured staff survey - SurveySuite.co.uk.
Another prestigious organisation uses Sigmer’s ready-made staff survey Templates
Top-flight retail and e-commerce management consultants, Javelin Group, select Sigmer Technologies Ltd to provide their first structured staff survey. Sigmer won the procurement to act as survey partner for the project because of their skills, experience, survey technology and availability of comprehensive and proven ready-made staff survey templates.
Javelin Group is a specialist firm of retail and ecommerce consultants. Based in London and Paris and working across Europe and the rest of the world, Javelin provides a full range of retail and ecommerce consulting services to retailers, brands and retail investors. Javelin’s clients include many of Europe's largest retailers.
Brighton, East Sussex – Javelin required a more comprehensive approach to gathering staff views and it was decided that the best solution was to use an on-line staff survey provided by external agency. The use of an external agency provided anonymity and confidentiality for respondents and gave staff the freedom to express their views and feelings in a non-attributable way.
Sigmer Technologies Ltd. was chosen as the external agency as they were able to provide a high-quality service at a competitive cost. The Sigmer offering included:
- Availability of a range of template staff surveys for on-line and paper which are bespoked to suit individual requirements
- In-house team for technical survey design for on-line and paper modes
- Graphic and accessibility design for on-line and paper questionnaires
· A robust 'industrial strength' survey system hosted from our highly-secure data-centre in London
· Flexible data import and export in formats
· Provision of an on-line reporting portal which provides real-time access to summary statistics during the survey.
· On-line reporting with drill-down facilities for customers
· Ability to conduct complex analysis and reporting of attitudinal responses.
All of this delivered within an adaptable and transparent project management environment; with full quality assurance at each stage and of every deliverable.
The online survey was hosted from Sigmer’s high security data centre in London. The Javelin Project Team was provided with an on-line reporting portal that allowed them to monitor overall response statistics for the survey and to view a standard summary report of attitudinal responses. A further detailed reporting portal was provided at the end of the survey allowing viewing and downloading of survey data.
The survey has been a considerable success for the Javelin and it has provide a valuable insight into the attitudes and satisfaction of their staff. It has also created a baseline of attitudinal data from which changes over time may be measured.
About Sigmer Technologies Ltd. and Survey Suite
Sigmer Technologies (sigmer.com) was formed in 1999 and is based at the Sussex Innovation Centre, on the University of Sussex Campus in Brighton. We are experts in survey design, survey development and management of response data. During the survey design stage we use demographic profiling of invitees, and a thorough assessment of usability and accessibility needs, in order to ensure that the survey is as inclusive as possible for each cohort.
Keywords: Staff surveys, attitude surveys, online surveys, paper questionnaires, employee surveys, survey systems, alumni surveys, attitudinal surveys, internal communications surveys, staff satisfaction surveys.