PRC is a global corporation known for providing world-class outsourced customer service for leading brands like AT&T, FedEx, DirectTV, and AARP. In the South Florida community, PRC is quickly becoming known for its giving, and as a champion for corporate citizenship.
Since it was established in 1982, PRC has long been a major contributor to the local job market. The company has always demonstrated a deep and enduring commitment to a wide variety of philanthropic causes and activities in locations where it does business and where employees live and work. In the past, PRC has supported local community groups and organizations through its “PRC Pros”-People Reaching Out. Employees have always been encouraged to volunteer time for communities and charities.
In 2005, PRC announced plans to upgrade its community outreach program with a new name, PRC Community Care, new look, and new logo. Under the guidance of David Wylie, Communications Manager, PRC Community Care has developed a greater vision as to how PRC can better support and impact its local community. “Our success as a company is closely linked to the vitality of the communities where we work and live,” said Wylie, “and PRC Community Care is the vehicle that allows our employees to reach out to those communities.”
Recent PRC Community Care initiatives:
• Collected over $14,000 for the International Red Cross Tsunami Relief Effort
• In June, employees aised almost $5,000 for Broward County’s Kids In Distress, a program for abused and neglected children. PRC’s parent company IAC/InterActiveCorp, matched that donation and raised the total to almost $10,000
• In May, PRC employees joined forces with the AARP and collected over 6,500 food items for the Broward County Salvation Army Food Bank and the Rainbow Kitchen in Homestead, PA.
• Numerous PRC employees participated in the Miami-Dade Special Olympics as huggers.
PRC Community Care is successful because of the participation and generosity of the frontline employees, and support from the company’s leadership. “We see this program as a way to be a good neighbor, and as a way to have a positive impact on people’s lives,” added Wylie.
PRC employees echo this sentiment. “It’s important to give back to our fellow man in any way that we can,” said Mary Canevero, a Team Manager at the PRC Margate Contact Center, “We have the opportunity to do that through PRC Community Care.”
The community is appreciative as well. Commenting on the recent company wide food drive, Sally Gress, Director of Development for Broward County Salvation Army, said “We are so grateful to the employees of PRC for their recent donation. This will go a long way towards helping us feed the hungry during the summer months.”
PRC Community Care is still a young concept and will continue to grow in its support of local charities. “I have been so proud of our employees’ spirit of giving and I am excited about what we can do for South Florida and the other communities where we have a PRC Contact Center,” added Wylie.