Free press releases distribution network?

Agency / Source: Procre8

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



Interactive Intelligence Announces Support for Microsoft Lync Server 2010 - Solution designed to streamline communications for contact center agents and business users (Nasdaq: ININ)
Interactive Intelligence Announces Support for Microsoft Lync Server 2010

 

PRZOOM - /newswire/ - Dubai, UAE, United Arab Emirates, 2010/11/22 - Solution designed to streamline communications for contact center agents and business users (Nasdaq: ININ).

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Interactive Intelligence, a global provider of unified IP business communications solutions, has released a version of its all-in-one IP communications software suite designed to work with Microsoft Lync Server 2010.

The Interactive Intelligence software suite (inin.com), Customer Interaction Center™ (CIC), includes features for contact centers and enterprises such as multichannel routing, interactive voice response, call and screen recording, reporting, outbound dialing, workforce management, Web self-service, knowledge and e-mail auto response management, and automated customer feedback surveys.

Microsoft Lync ushers in a connected experience transforming every communication into an interaction that is more collaborative, engaging and accessible from anywhere. A single interface unites voice, instant messaging, audio-, video-, and Web-conferencing into a richer, more contextual offering, and a single identity makes it easier and more efficient for users to find contacts, check their availability and connect with them. Lync works with Microsoft Office, enriching the experience of familiar applications like Microsoft Outlook, Microsoft Word, Microsoft SharePoint, and more.

The two systems enable CIC users and Lync Server 2010 users to communicate by phone, or by Lync instant message or video call from within a single interface. In addition, both sets of users receive synchronized presence, along with a common company-wide directory that can be viewed from within the CIC desktop client.

“CIC and Lync working together provide a streamlined communications experience to users,” said Yancey Smith, director of product management, Microsoft Lync. “Microsoft is pleased to be working with Interactive Intelligence to provide enhanced options built on the Lync 2010 platform.”

“We launched the first version of our software in 1997 designed to run on the Microsoft Windows server, and today we are a Microsoft Certified Gold Partner and a Microsoft Independent Software Vendor,” said Shaheen Haque, Territory Manager, Middle East & Turkey, Interactive Intelligence.

“Working with Microsoft Corp. ensures that our mutual customers will get a dependable and easy-to-use solution available for connecting people in new ways, anytime, anywhere.”

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: Procre8

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
IT Services/Network Management articles,
CATCH Visitors via Your Competitors Announcements!


Interactive Intelligence Announces Support for Microsoft Lync Server 2010

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Colin Saldanha - Procre8.biz 
+971506400762 colin[.]procre8.biz
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Procre8 securities in any jurisdiction including any other companies listed or named in this release.

IT Services/Network Management via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From Procre8 / Company Profile


Read IT Services/Network Management Most Recent Related Press Releases:

Sage Wins Leadership Award from Ventana Research for Verint Software Implementation
Rakuten Affiliate Network Ranked Top Program for Sixth Consecutive Year
NEC Co-founds New Industry Group to Improve Interoperability for Smart City Solutions
SAS, RTO Insider Host Forum to Discuss Issues Facing Energy Systems Industry
Splunk Ranked #1 in Worldwide IT Operations Analytics Software Market Share for Second Year in a Row
Civica Group Launches Civica Digital to Transform The Delivery of Essential Services
IT Firm Released 'QuickLock.Email' Service
DENSO and NEC Start Collaboration on AI- and IoT-based Advanced Driver Assistance, Automated Driving, and Manufacturing
ADVA Optical Networking Achieves Largest QoQ Gain in Global DCI Market Share Says Ovum Report
Infosys and MongoDB Partner to Drive Application Modernization Initiatives

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  1Click Games

Visit  NAKIVO, Inc.

Visit  BizJobs.com







 
  ©2017 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today