Companies who are starting to manage properly their Services Parts Logistics (SPL) are already creating a real competitive advantage in the market. They gain credibility, time to fix problems and replace pieces and experiences in satisfying customers. They also gain money by reducing the amount of product buys to face demands.
Supported by Barkawi and Arvato Logistics, the Service Parts Logistics Summit is an event that allows all logistics managers to learn and improve their knowledge on aftersales operations. Service parts can influence your annual profits by saving money in logistics, but also by providing a competitive aftermarket service to your customers. The standard of aftermarket service in China is suffering of a lack of experience and will become more and more crucial between the different actors of the market.
"Unlike Interlog which is expensive and too commercial, this event hopes to bridge the information gap to all managers wanting to learn about spare parts logistics" explained Max Henry, Founder & Executive Director of the China Supply Chain Council, "our delegates fees start at US$ 275 and feature in just one-day the same number of sessions and speakers in the five-stars setting of the Shanghai Regent Hotel"
Many different representatives will speak at this event, including some IT companies like Siemens represented by Christian Graffelder, Vice President Global SpareLog Group at Siemens AG Communications Carrier Services, Pong Wong, Logistics Manager, Novellus Systems, Stefan Pletsch, Managing Director, SiemenBenQ¡äs Service Unit inservio, Jenny Jin, Service Parts Operation Manager, GCG region, IBM, and Noreen Chen, Head of Hardware Service Delivery, Ericsson (China) Communication Company Ltd., Jasmine Fei, Vice General Manager, Naya Technologies & Services Catherine Zhang, Manager Spare Parts Department, Huawei-3Com Technology and Thomas Becker, Managing Director Asia Pacific, arvato services; some consulting companies represented by Karim Barkawi, Managing Partner, Barkawi & Partner GmbH & Co., and Tan Beng Ti, Tax Advisor, Baker and Mckenzie software company represented by David Ye, SAP, and Logistic company with Jacob Verhagen from DHL. Their experiences and their case studies will help you to find the right response to your daily problems.
To get the latest information, register or consult the complete list of speakers, please visit the Council website.
For additional conference information or to obtain press credentials to attend the event, please contact Simon STEINMETZ or email him.