ESII, SAS, the leading provider of customer flow process management integration technologies to enhance waiting time performances, today announced that it will be exhibiting with its business partner Tensator FZE at the forthcoming Gitex Technology Week exhibition in Dubai (17-21 October), Hall 4, Stand B4-30.
ESII will show its commitment to the Middle East business region by introducing eSirius™, its customer flow management solution, in English and Arabic versions.
The eSirius™ software suite is based on web technology to meet customers’ mobility and service requirements in organizing their customer flow management. eSirius™ can operate for an unlimited number of departments, workstations and sites. The solution can be integrated into digital media capabilities and can handle full, comprehensive appointment-making and schedule management, completed with SMS confirmation and call back. The new functionalities will help improve customer reception and teams’ work, as well as managing flows, increasing profitability and analysing business more accurately.
Export Manager Gaël Philippe states that “Attending Gitex will help us present ESII’s innovative products and solutions, which address a wide range of requirements in industries as diverse as telecommunications, finance, government, health, transportation and retail.”
With a base of over 9,000 referenced sites, ESII is one of the technology leaders in customer flow management. ESII’s offer combines the best solutions in order to optimize customer flows, improve waiting conditions and increase waiting time productivity.
ESII (esii com) provides a full complement of technology and services to meet the increasingly sophisticated needs in customer flow process management markets. ESII is dedicated to providing high performance solutions in queue management, goods collection, electronic call forward, display and digital signage to improve waiting conditions profitability.
ESII is widely recognized as the industry’s leader to optimize customer flow process management with more than 9000 installed sites.
Headquartered in Lavérune, France, ESII operates worldwide with additional offices in Créteil, near Paris and Vitré for the Western region.
ESII, eSirius™, eGestat™, eTurn™, eTrack™, eWelcome™, Cameo™ and eDiseo™ are trademarks of ESII.