Free press releases distribution network?

More news: Software
Agency / Source: LiveVox, Inc.

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



LiveVox Initiates Agent VoIP through IP/MPLS for Cost Efficiency and Service Quality - Cloud predictive dialing now exceeds premised equipment in cost efficiency and reliability
LiveVox Initiates Agent VoIP through IP/MPLS for Cost Efficiency and Service Quality

 

PRZOOM - /newswire/ - San Francisco, CA, United States, 2010/09/13 - Cloud predictive dialing now exceeds premised equipment in cost efficiency and reliability.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

LiveVox, Inc., the leading provider of enterprise cloud-based consumer contact solutions, today announced Agent VoIP, a direct IP/MPLS telephony configuration that delivers faster deployment speeds, service quality, and cost efficiency to the contact center.

IP/MPLS is a mature carrier VoIP standard which addresses past concerns around enterprise-grade IP telephony such as quality, security and integration expenses. Contact centers are increasingly utilizing IP PBXs and establishing IP/MPLS connections with carriers. While many hosted and hardware products are backed by TDM or hybrid VoIP technology, LiveVox is the first enterprise-level contact platform that is 100% VOIP.

With integration already completed to major IP carriers and IP/PBXs, LiveVox is able to shrink deployment time frames and increase cost efficiencies through direct access to carrier IP/MPLS networks. The improved Quality of Services (QoS) of IP/MPLS allows LiveVox to monitor and improve voice and data quality even while delivering unprecedented scale and on-demand call processing capabilities.

“IP/MPLS is an important trend because it enables contact centers to leverage operational cost efficiency not only from telephony but also data integration and CRM,” said Louis Summe, Chief Executive Officer, LiveVox. “These configurations bring greater efficiencies, reduce operation expenses, and pave a migration path for multi-site centers wanting to upgrade and consolidate often disparate voice platforms.”

Features of Agent VoIP include:

• MPLS & IP PBX integration – LiveVox comes pre-integrated with major carriers and IP/PBXs, reducing proprietary voice integration issues and speeding deployment time frames.

• Carrier interoperability – With the multi-carrier approach of LiveVox, contact centers may leverage existing carrier relationships or utilize LiveVox’s direct connection to the PSTN.

• Cost efficiency – LiveVox reduces ongoing operating expenses by leveraging MPLS connectivity to each carrier, better controlling call path routing and subscription rates to service more agents “at ready” than traditional TDM.

• Improved QoS – MPLS delivers improved QoS for the scale needed for large organizations facilitating multi-site management in a very efficient and effective manner.

“The cloud allows contact centers the opportunity to connect and manage from a centralized location all the different systems and applications that organizations may have distributed across the multi-call center environment,” said Michael Reed, Vice President, Technical Operations, LiveVox. “IP/MPLS configurations provide a much higher QoS for the scale needed by the large enterprise, allowing LiveVox to manage agents at multiple sites in a very efficient and effective manner.”

About LiveVox
LiveVox (livevox.com) is the leading provider of enterprise cloud-based consumer contact solutions. LiveVox offers a patented platform with integrated IVR, ACD, call recording and automated dialing configurable by a single web-based GUI. The carrier-class solution includes web-based multi-site deployment, routing and controls that are pre-integrated with major VoIP standards and carriers, delivering capacity on demand. LiveVox is headquartered in San Francisco.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: LiveVox, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


LiveVox Initiates Agent VoIP through IP/MPLS for Cost Efficiency and Service Quality

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
|
Contact: Mike Sherrill - LiveVox.com 
917-675-4116 msherrill[.]livevox.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any LiveVox, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From LiveVox, Inc. / Company Profile


Read Software Most Recent Related Press Releases:

Korean Retailer Homeplus Optimizes Store Planning with JDA Category Management
IBM and Pfizer to Accelerate Immuno-oncology Research with Watson for Drug Discovery
The VELUX Group to Drive Smart Product Innovation with Implementation of PTC Windchill Across the Enterprise
KPIT Takes A Strategic Stake in A Germany Headquartered Automotive Engineering Services Company
Pegasystems Named Silver Winner for Best New Product of the Year in Best in Biz Awards 2016
Kentico Releases its Most Enterprise-Ready Solution Yet
OneLogin Delivers First-Ever Multi-Environment AWS User Resource Provisioning
Mahindra and IBM to Develop Blockchain Solution for Supply Chain Finance
Toyota Motor Corporation Approves Mentor Graphics Volcano™ VSTAR AUTOSAR Stack for Deployment in Toyota Vehicles
Wiley Launches New Spectra Lab Applications to Help Scientists Manage Analytical Data

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  BizJobs.com

Visit  NAKIVO, Inc.







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today