The case study goes into depth describing the situation, solution, and results of the custom web-based survey system developed by Amadeus Consulting.
The Medical Group Management Association (MGMA) is the premier membership association for professional administrators and leaders of medical group practices. MGMA provides resources to members which include educational tools, networking opportunities, up-to-date regulatory and legislative information affecting medical group practices, access to the latest news in healthcare, and other resources to assist them in managing their practices. MGMA needed a central location that tracked who replied to survey questionnaires, as well as the ability to enter data and track ongoing participation. After a thorough review of commercial software options, MGMA determined that a custom, Web-based survey system would be required to meet their needs and found a great match in Amadeus Consulting. “We realized that an ongoing relationship could be developed. Amadeus Consulting doesn’t just say ‘here is your software’ and leave you,” said Fran Iannucci, M.S. PMP, Senior Manager of Business Information Services. “We knew that the company would assist us through the duration of the project; and provide a solution that would meet our needs.” Iannucci also appreciated the business model the custom software developer employs and knew that MGMA would not get lost in the shuffle.
In creating MGMA's online survey system, Amadeus Consulting included many logistical advantages throughout the program in administration, distribution, data entry, analysis and reporting. The new online survey system enabled real-time validation and verification of responses, ensuring the quality and integrity of the survey data. The accelerated survey cycle, from survey creation to published results and analysis, provides more current industry data to MGMA members.
Additionally, powerful, interactive reporting with advanced data visualization was developed. Online reporting tools are now available to participants including easy access to complete historical results and trend analysis. This has allowed MGMA’s analysts to extract meaningful information quickly without advanced programming skills. With the release of their new survey system, the company went from having approximately 80% of surveys on paper to approximately 70% of surveys online in the first year, and approximately 85% online by the second year.
Of the end-result, Iannucci said, "Amadeus Consulting clearly knows how to manage a large custom software project and to move from concept to production, enabling MGMA to make the transition to a web-enabled enterprise system. We are very pleased with our success on this major development project."
The full case study text can be found at Amadeus Consulting’s website under the “Learn” menu.
About Amadeus Consulting
Amadeus Consulting (amadeusconsulting.com) is a custom software development company dedicated to creating intelligent technology solutions with successful business results. Amadeus Consulting is a Microsoft® Gold Certified Partner as well as a Silverlight™ Partner, winner of the Microsoft Office XP Challenge, and has Microsoft Partner Competencies in Custom Development, Mobility and Data Management Solutions. The company is an expert in custom software applications such as rich Internet Applications, content management systems, e-commerce, surveys, social networking sites, data collection and management, browser plug-ins, and mobile application development including iPhone™, iPad™, Windows Mobile® and Android™. Amadeus Consulting ranked in the top 25 on the prestigious Mercury 100 list of the fastest-growing private companies in Boulder and Broomfield counties for three consecutive years, and has placed on the Inc. 5000 list for four consecutive years.
Medical Group Management Association is the nation's principal industry association for the medical group practice profession. MGMA members manage 12,500 organizations representing 270,000 practicing physicians. Its members include healthcare executives, administrators, board members, and other industry professionals.